Concierge

Overview

Hospitality-focused concierge greeting residents/guests, handling calls, deliveries, and issues.

Key Responsibilities

• work orders
• phone coverage
• package logging
• project assistance
• issue resolution

Tasks

-Prepare maintenance work orders as requested by residents and staff -Provide ongoing telephone coverage. -Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery -Assist the Business Office Manager with projects/assignments. -Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.

Requirements

• driver's license
• high school
• microsoft office
• telephone

What You Bring

-Valid state ID or drivers license. -High school diploma or general education degree (GED) required -Familiarity with Microsoft Office Suite products -Must demonstrate excellent telephone communication skills

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Benefits

-Health insurance -Vision insurance -Referral program -Dental insurance -Life insurance

About Lcs

-As an innovative developer and operator, it handles master planning, new builds, expansions, renovations, and ancillary services. -Typical projects range from continuing care retirement communities to stand-alone assisted-living and memory-care campuses. -Specialisms span residential senior housing, healthcare operations, memory care, assisted living, community development. -Earned national recognition for workplace culture and customer satisfaction, including Gallup and J.D. Power honors. -Unusually, LCS integrates a chef-of-the-year contest across its communities, highlighting its hospitality flair. -Grounded in data, it uses proprietary analytics platforms to drive decisions across its senior-living portfolio.

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