Assistant Community Manager

Overview

Support community manager with ops, leasing, finance, and resident services for a 400-unit property.

Key Responsibilities

• property administration
• move‑in/out
• rental collections
• financial monitoring
• leasing management
• maintenance coordination

Tasks

-Lead by example to help maintain a high-performing, customer-focused team. -Managing administration of property operations and leasing office for a 400 or less unit property. -Processing all move in and move out protocols to insure proper accounting of resident ledgers. -The processing of all renewals. -Contribute to achievement of team goals, leasing benchmarks, and resident retention. -Supporting Community Manager with monitoring the financial operations and achieving budgeted NOI. -Help manage efficient rental collections, rent postings, and daily deposits. -Providing excellent customer service to residents and prospects. -Support outreach initiatives that effectively market/promote the property. -Handle all leasing overflow of showing apartments and following up on traffic. -Working with the marketing team to achieve maximum occupancy at property. -Understand the current sub-market and mentor others to ensure their comprehension. -Providing a quality living environment for residents and positive work environment for team members. -Handling of all aged delinquency collection practices. -Coordinating the maintenance of property grounds and service requests.

Requirements

• financial analysis
• microsoft office
• real estate
• property software
• 2+ years
• leasing

What You Bring

-Strong financial analysis, budgeting, and P&L management skills. -Computer Proficiency and knowledge of Microsoft Office Suite. -Proven track record of success with the leasing process. -If in New Jersey, must obtain Real Estate License within 120 days of the hire date. -Experience in luxury or market-rate segment is preferred. -Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner. -Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. -Extensive knowledge of Property Management software programs. -2+ years of residential property management experience or a 4-year Bachelor’s Degree in a related field.

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About Kettler

-The company focuses on both residential and commercial property projects, with a legacy of impactful developments. -Notable for a variety of high-quality apartment complexes, mixed-use communities, and modern office spaces. -Their work spans several U.S. cities, demonstrating a keen focus on urban development and revitalization. -Creates spaces that blend functionality with modern aesthetics, often incorporating green spaces. -Projects frequently feature sustainable and innovative designs, enhancing the overall value and community experience. -Commitment to delivering long-term real estate investments is reflected in their diverse project portfolio. -Ability to transform underdeveloped areas into thriving communities has made them a significant player in the industry.

Sector Specialisms