Community Sales Manager

Overview

Manage daily centre operations and customer experience in co‑working spaces

Key Responsibilities

• customer experience
• centre operations
• team management
• profitability
• community support
• relationship building

Tasks

As a Co-working Reception Manager, you’ll own customer experience and operations in your centre. You'll be the daily point of contact in one of our business centres and an integral part of delivering the best customer experience. Whether they're staying for an hour or many years, our customers all come with different needs As a Co-working Reception Manager (Community Sales Manager) you will help us nurture and support our customers and centre teams at a Centre level. Overseeing and supporting the overall daily operations of a centre. You'll be contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity. -Build effective relationships with new and existing customers -Drive profitability of our centres through supporting sales or additional services and ancillary income. -Lead by example through every interaction. -Train, manage and mentor community teams to be the best they can be. -Own and Care for your centre - ensure it is always the professional and inspiring work environment our community requires; -Work as part of a team to give our community everything they need.

Requirements

• approachable
• influential
• resilient
• people-focused

What You Bring

Approachable and influential: You’ll build strong relationships with every customer, so you can better deliver on their needs. Resilient: You’ll combine an appetite for a challenge with the ability to adapt to suit fast-changing situations. People-focused: You’ll understand and deliver the things your centre team needs to thrive, from clear goals to encouragement and leadership by example.

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Benefits

We enable businesses to operate anywhere, without the need for set-up costs or capital investment. It's a network designed to enhance productivity and connect 2.5 million like-minded professionals: an instant global community, and a place to belong. -Competitive rewards: We want to inspire a five-star service, so you can expect a very competitive package -Training: Structured training and development programmes designed to nurture your ambition -Fantastic environment: Work with local, national and global clients in a world-class, high calibre work environment -Career Development: Opportunities to take increased responsibility over market centre operations or sales. We want you to strive towards your own goal.

About Regus

-Provides flexible workspaces including private offices, co-working spaces, and virtual offices. -Supports businesses of all sizes, from startups to large enterprises, for scalable growth. -Offers solutions designed to enhance productivity, collaboration, and business growth across industries. -Includes meeting rooms, business lounges, and office spaces in its service portfolio. -Maintains a global network of workspaces to facilitate international business operations. -Sets industry standards with innovative workspace design and management approaches.

Sector Specialisms