Solar Technical Service Engineer

Overview

Provide after-sales technical support, training, and troubleshooting for solar inverters.

Key Responsibilities

• data collection
• reporting
• customer support
• phone support
• email support
• regional support

Tasks

4. Collect clear after-sales support cases Data and report to the leader. 2. Answering consulting phone calls, Reply the e-mails for customer support; 7. Responsible for after-sales support activity in Particular Region.

Requirements

• inverter troubleshooting
• string inverter
• bachelor electrical
• fluent english
• 5 years
• 50% travel

What You Bring

1. Inverter installation instruction and maintenance training; 6.Having knowledge of String Inverter, Hybrid Inverter and Utility Based Projects adding advantage. 3.Remote or onsite inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed. Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. Good communicator with fluent English Bachelor or above holders in Electronics and Electrical or other related majors The TOP 5 string inverter for the Chinese enterprise brand Energetic professional who may travel 50% or above per year Self-motivator with a minimum of 5 years of related experience in the solar industry is a must

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About Sofar

-It designs, manufactures and distributes a wide range of grid-tied and hybrid inverters (1 kW to 255 kW) and storage solutions worldwide. -The company operates nine subsidiaries across Australia, India, Europe and China, supported by two manufacturing bases and multiple R&D centers. -Technology breakthroughs include launching the first three-phase 20 kW residential hybrid inverter in 2020 and modular PowerAll storage system in 2022. -Awards like EuPD's 'Top PV Brand' in markets such as the UK, Poland, India and Brazil reflect its global footprint and reputation.

Sector Specialisms