Community Hospitality Manager – Flex Office Space

Overview

Oversee daily ops, guest experience, finances, events, and sales support in a flex office.

Key Responsibilities

• event planning
• sales support
• operations management
• financial management
• guest experience
• client relations

Tasks

Make an impact: Your work directly influences the satisfaction and success of our clients, and you’ll play a vital role in building a sense of belonging. Create a community: Plan and host engaging events that bring clients together, creating a welcoming and collaborative atmosphere. Support sales efforts: Partner with the Area Sales Manager to give tours, help convert prospects into clients, and contribute to our community’s growth. Problem-solve and take action: From resolving client concerns to addressing operational challenges, you’ll be the go-to person for keeping things on track. Own the guest experience: You’ll manage the daily operations of your location, ensuring that every client and guest feels welcomed and supported from the moment they step through the door. Manage financials: Keep accurate financial records, including invoicing clients, and help us meet our revenue goals. Hands-on hospitality: Assist with the upkeep of the location, support event setups, and provide occasional remote operational support. Build meaningful connections: Form strong relationships with our clients, understanding their needs and providing outstanding service.

Requirements

• bachelor’s degree
• g‑suite
• property management
• hospitality experience
• organized
• communication

What You Bring

A Bachelor’s Degree or equivalent experience Organized multitasker: You’re great at managing multiple responsibilities, prioritizing tasks, and staying organized. Tech-savvy: Familiar with G-Suite or equivalent office software, and comfortable with basic office equipment. Engaging communicator: You’re a natural at both verbal and written communication, able to build rapport with clients and colleagues alike. People-oriented: You thrive on building relationships and enjoy creating welcoming environments. Experience in property management or commercial real estate Energetic problem-solver: You’re optimistic, proactive, and able to resolve issues with confidence. Hospitality expert: You have at least 2 years of experience in hospitality, real estate, retail, or a similar industry where you’ve delivered exceptional customer service.

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Benefits

Paid Time Off and Company Paid Holidays Discounted Voluntary Life Insurance and Short-Term Disability Insurance Base salary of $55,000 + opportunities for performance-based bonuses Opportunities for career advancement within a growing company Team spirit: Work alongside a passionate, fun, and dedicated team committed to delivering exceptional client experiences. Annual Company Retreat On Target Earnings (Base + Bonus) for Year 1 is $63K per annum Vibrant, hospitality-driven environment: Our locations are more than just offices—they’re spaces where community and collaboration thrive. Career growth: We love to promote from within. Show us your passion and hospitality mindset, and we’ll support your career development. Expansive offers customizable workspaces where people and companies thrive. Because we believe success is about both business and belonging, Expansive creates productive environments for collaboration and engagement in vibrant, inclusive professional communities. With 45 locations and over 3.8 million SF and counting, Expansive leverages unparalleled flexibility, support, and value to help organizations maximize return from their workspace investment. For more information, visit www.expansive.com. We believe in a professional, fun, and productive atmosphere. We want to work with others who have an entrepreneurial spirit, willingness to learn and try new things, and are self-motivated. Medical, Dental, Vision, HSA A positive and supportive work culture 401K with Company Match

About Expansive

-Born in 2013 in Chicago when founder Bill Bennett converted a rented office into a vibrant, flexible workspace. -Evolved from Novel Coworking in 2018 to Expansive in 2021, reflecting growth in offerings. -Offers a range of workspace solutions including private offices, SmartSuites, dedicated desks, coworking lounges, and event venues. -Renovates historic buildings, such as Milwaukee Cathedral Square, with fiber-fast internet and bespoke interiors. -Blends real estate with technology, offering app-based booking, digital access, and community features for a modern workplace experience.

Sector Specialisms