Director - Healthcare Construction

Overview

Lead healthcare renovation division, own P&L, drive growth, and manage projects and teams

Key Responsibilities

• quickbase
• client onboarding
• project scoping
• budget forecast
• crm optimization
• financial reporting

Tasks

-Oversee client onboarding to ensure seamless transitions, clear expectations, and alignment with division capabilities -Maintain accurate project documentation in QuickBase, including timelines, budgets, and compliance records, to ensure transparency and accountability -Collaborate with other divisions to optimize resource sharing and align on company-wide goals for cohesive execution -Drive continuous improvement in project delivery processes, leveraging tools, technologies, and best practices to enhance efficiency and client satisfaction -Educate clients on technical solutions, simplifying complex specifications into clear, actionable benefits addressing cost, timeline, and compliance requirements -Foster a culture of trust, collaboration, and accountability by leading with SPIRIT, conducting regular team check-ins, and implementing initiatives that promote teamwork and positivity -Initiate and lead Quarterly Business Reviews (QBRs) with existing clients to strengthen relationships and identify growth opportunities -Lead the division’s business strategy, setting clear goals, creating actionable plans, and driving initiatives aligned with company-wide objectives and QUEST values -Make strategic decisions aligned with team objectives and company values, particularly Trust & Integrity, to ensure consistent execution -Mentor team members at all levels to achieve division goals, balancing support with high expectations in high-pressure scenarios with tight deadlines or limited resources -Participate in monthly sales and marketing calls, contributing to strategies and delivering highlights, including photos and summaries, for promotion on the company website and other channels -Define project scopes in QuickBase, forecasting labor, materials, equipment, and travel costs to maintain profit margins and ensure compliance with industry standards -Enhance operational efficiency through best practices, technology adoption, and a culture of continuous improvement to boost performance and client satisfaction -Optimize CRM tools in QuickBase to maintain accurate, up-to-date data for sales, project tracking, and client relationship management -Collaborate with Project Managers and cross-functional teams to mitigate risks, resolve issues, and optimize resource allocation for efficient project execution -Develop and approve accurate estimates, coordinating data on trades, materials, and timelines to create compelling bids aligned with business objectives -Overcome client objections and rejections by adapting strategies to build trust, close deals, and present innovative solutions to challenge risk-averse perspectives -Partner with Human Resources and Operations to execute resource planning, including hiring, retention, and compensation strategies, to support division growth -Supervise Project Managers to deliver projects on time, within budget, and to client specifications, ensuring accountability for internal and external deliverables -Develop and adjust the annual division budget, forecasting revenue, expenses, and growth opportunities to maximize profitability -Ensure division activities comply with industry regulations and KR Wolfe’s values, securing and maintaining necessary certifications -Drive marketing initiatives, including online and social media strategies, to increase division visibility and thought leadership -Identify and maintain essential skillsets, implementing training programs to meet current and future client needs in technical, operational, and leadership areas -Implement retention strategies and performance metrics, regularly evaluating team performance, setting clear expectations, and addressing underperformance to sustain a high-performing team -Monitor project progress and quality, implementing corrective actions to uphold or exceed KR Wolfe’s standards of Quality and Exceptional Service -Lead the adoption of tools and technologies (e.g., QuickBase) to enhance operational efficiency and client deliverables, driving system optimization -Monitor weekly and monthly billings, collections, and financial performance with Accounts Receivable, preparing detailed reports for leadership to ensure alignment with division goals -Create and contribute to business-specific content, such as white papers and webinars, to position the division as an industry leader -Oversee gross profit approvals and marketing budgets, ensuring expenditures align with revenue targets and strategic priorities -Act as a subject matter expert by representing the division at trade shows, webinars, and client meetings, delivering presentations to enhance credibility and showcase expertise -Ensure team compliance with industry standards by overseeing the acquisition and maintenance of required credentials and certifications

Requirements

• quickbase
• leadership
• business development
• mba
• 7+ yrs
• healthcare

What You Bring

-Leadership Skills: Strong track record of leading high-performing teams through trust-building, conflict resolution, and decision-making in high-pressure environments, with a commitment to fostering SPIRIT and QUEST values -Business Development Expertise: Proven ability to build sales pipelines, close complex deals, and educate clients on technical solutions, with demonstrated success in overcoming objections and driving growth -Familiarity with construction trades, specialized equipment installation, and integration processes -Education: Bachelor’s degree in Business, Construction Management, Engineering, or a related field; advanced degree or MBA preferred -Proven success in scaling operations and driving strategic growth for a division or business unit -Other: Willingness to travel for trade shows, client meetings, and project oversight; proficiency in CRM software (e.g., QuickBase) and sales metrics analysis -Technical Proficiency: Expertise in project management tools (e.g., QuickBase), estimating, scheduling, and financial oversight, with knowledge of industry compliance standards, particularly in healthcare or similar regulated sectors -Experience: Minimum of 7 years in leadership roles within construction, renovation, or specialized equipment installation, with at least 3 years managing profit and loss (P&L) and operational outcomes, preferably in healthcare, education, commercial, or government sectors -Financial Acumen: Experience managing budgets, forecasting revenue and expenses, and optimizing financial performance to achieve profitability targets -Personal Attributes: Resilient, collaborative, and proactive leader with strong communication and interpersonal skills, a commitment to continuous improvement, and the ability to align teams with company values like Trust & Integrity and Exceptional Service -Direct experience in healthcare renovation or delivering projects to healthcare organizations

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About Kr Wolfe Inc.

-Founded in 2007 in Lakeside, CA, the company has grown into a go-to for medical-grade construction and equipment integration. -As a certified women-owned enterprise, it delivers turnkey services from machine installation to renovation in complex healthcare settings. -Typical projects include operating room renovations, low-voltage A/V and mechanical system installs, and capital equipment rollouts. -Its team of licensed engineers and technicians travels globally, maintaining and troubleshooting proprietary systems on-site. -Unusually, the firm handles recall management and manufacturing correction as part of its field service packages, ensuring full lifecycle support.

Sector Specialisms