Assistant Manager

Overview

Assist GM in daily ops of luxury residential property, lead team, ensure service.

Key Responsibilities

• tenant relations
• emergency response
• maintenance coordination
• health compliance
• property marketing
• team leadership

Tasks

-Tenant Management – Handle resident enquiries, addressing complaints, resolving disputes, and maintaining positive relationships with tenants and guests. -Emergency Response – A primary of contact for emergencies, coordinating necessary actions during critical situations -Maintenance Oversight - Coordinate repairs and maintenance requests with maintenance operatives and contractors. Inspect property for issues ensuring timely completion of works. -Health & Safety/Compliance - Enforce building rules and regulations, ensuring adherence to laws and safety standards. -Marketing & Event Management - Assist with marketing vacant studios, showcasing properties to potential tenants, and managing the leasing process. Organise events and initiatives to foster a positive community atmosphere -Leadership – Collaborate with the General Manager to motivate the team effectively, providing clear communication and positive work environment with a focus on a high level of empathy and understanding to achieve optimal results

Requirements

• leadership
• operational management
• 5 years
• luxury brand
• communication
• flexibility

What You Bring

-A hands-on attitude, combined with strong communication and people management skills. -Flexibility: An ability and enthusiasm for working in a varied job with rotating shift patterns, days and hours. Shifts can start as early as 7am and finish as late as 9pm with an expectation of doing 2 late finishes per week and 1 weekend in 5. -A luxury brand ambassador with experience delivering a premium / luxury brand service or product -Must have at least 5 years’ experience in building or multi-site management -Strong leadership and operational management skills -An experienced and accomplished leader with excellent interpersonal skills and the ability to motivate, lead and develop teams effectively.

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About Vita Student

-Modernising characterless student halls into vibrant, amenity-rich homes. -Specialises in residential student accommodation entwined with hospitality-style amenities. -Standout: Career-launching events and alumni support, including a global network. -Unusual detail: Repurposes disused offices into high-rise student hubs with gyms, cinemas, coworking spaces.

Sector Specialisms

Visa Sponsorship

-no right to work sponsorship offered; applicants requiring sponsorship will not be considered.

Security Clearance

-pre-employment checks required, including disclosure & barring service (dbs) checks.