Soft Services Supervisor
Red Sea Global
Vertically integrated real estate developer delivering luxury regenerative tourism, infrastructure and transport along Saudi Arabia’s Red Sea.
Assist soft services supervisor in training, quality control, and budgeting for cleaning contracts.
11 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Tabuk, Saudi Arabia
Onsite
Company Size
5,200 Employees
Service Specialisms
Construction services
Project Management
Engineering
Architecture
Property Development
Design
Technical Services
Turnkey
Sector Specialisms
Tourism
Residential
Experiences
Infrastructure
Transport
Healthcare
Services
Role
Description
training coordination
cleaning operations
technical evaluation
document standardization
inspection management
budget forecasting
- Support the Supervisor to follow up on the need for operatives and housekeepers' training for work method statements, work instructions, and quality systems on the ground.
- Support a hands-on training approach with ground staff and workers.
- Supports the Supervisor on completion of cleaning requirements for the site and completes scheduled cleaning with operatives on the ground.
- Supports the Supervisor in providing technical evaluations and capturing ground service efficiency of third-party contractors, and proper handling and use of cleaning materials and consumables on the ground.
- Coordinate with the Supervisor and ensure standardized documents are in place and is used uniformly
- Supports enhancement of profitability by suggesting new strategies for enhancing innovations and less consumption ideas.
- Ensures Refresher schedules are delivered and evident enough, capturing on the training attendance log.
- Provide nominations for excellent performance by rewarding and recognizing high performers and those who demonstrate company values on the ground.
- Ensures refresher training plans and on-the-job site training plans, and calendar and reports the outcomes and needs to the supervisor.
- Support the Supervisor to close out and action SSPCR inspections non-conformances on the ground.
- Carry out daily inspections and log evidence, and ensure enough tools and equipment are available on the ground.
- Coordinate with the Supervisor and monitor the delivery of cleaning services with the small units on the ground.
- Support Soft Supervisor and ensure BICSc standards are understood and delivered on all contracts, with documented training and action plans in place.
- Takes the supervisor's handover and passes it on to the ground team and the small units.
- Work with the Supervisor on forecasting of supplier budgets and costing to enhance budgetary efficiencies.
Requirements
facilities management
2 years
diploma
leadership
independent
multitask
- Minimum 2 years’ experience in a similar role with a property/ facilities management company.
- 1x recommendation for monthly awards for the operative’s commendation
- Ability to work independently with minimal supervision
- Secondary level or diploma. Additional FM or equivalent experience qualification in Facilities Management is beneficial.
- Ability to communicate with team members
- Ability to multitask
- Leadership skills
- Good interpersonal skills/client-facing communication skills
Benefits
Working with Red Sea Global allows you to align your professional goals with your values, making your work not just a job but a meaningful contribution to a better future for the planet and its inhabitants. It's a chance to be part of something bigger than yourself and leave a positive legacy for generations to come.
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
28,000 km² Area
Red Sea Project Expansion
The Red Sea Project spans a massive 28,000 square kilometers, showcasing extensive development plans.
50 Resorts
Development Ambition
Plans to develop 50 resorts by 2030, spread across a vast archipelago and desert terrains.
SAR 14B Credit
Financial Backing
A significant financial credit facility of 14 billion Saudi Riyals supports expansion efforts.
- Evolved from The Red Sea Development Company into a global multi-destination developer.
- Weaves luxury resorts into an archipelago of over 90 islands and desert terrains.
- Opened its first resort in 2023 and the bespoke Red Sea International Airport.
- Additional resorts like Desert Rock and Sheybarah opened in 2024.
- AMAALA, focused on wellness and yachting, debuts its first phase in 2025.
- Thuwal Private Retreat launched in 2024 as an ultra-exclusive getaway.
- Operates across sectors including hospitality, transport, healthcare, and services.
- Features overwater villas, a carbon-neutral 5G network, and sustainable building practices.
- Restores coral reefs and mangroves, preserving 22 of 92 islands as conservation zones.
- Partners with luxury brands like Four Seasons and Six Senses.
Culture + Values
- Responsibility – We take responsibility for the natural environment, aiming to preserve, protect, and enhance it
- Responsibility – We help in increasing opportunities, both within the communities where we operate and across Saudi Arabia
- Responsibility – We are proud to be at the forefront of the responsible tourism industry
- Collaboration – We communicate, share knowledge and work together in multi‑diverse cultural environment. We work hand in hand with our stakeholders and partners to succeed
- Collaboration – We embrace opportunities to learn and develop skills from our colleagues
- Collaboration – We believe that by coming together as a team, we can achieve the best outcomes for our company and the country
- Collaboration – We affiliate with like‑minded partners and suppliers to achieve Red Sea Global’s ambitious goals
- Passion – We are passionate about achieving results with excellence
- Passion – We continually go beyond what is expected of us, to achieve the best outcomes
- Passion – We strive every day to achieve the ambitious targets of our company
- Passion – We are passionate about Saudi Arabia and the opportunity to showcase the culture of warm hospitality to the world
- Respect – Respect is at the center of everything we do and is the beating heart of our values
- Respect – We treat all of our colleagues with respect and embrace different backgrounds and perspectives
- Respect – We have a deep respect for the natural environment and are committed to protecting it for future generations
- Respect – We respect the culture and heritage of Saudi Arabia
Environment + Sustainability
1 million tCO₂eq
Annual Emission Avoidance
Reduction in greenhouse gas emissions achieved through renewable utilities across the destination.
7.5 million plants
Plants Nurtured
A large-scale regional nursery has nurtured over 7.5 million plants, contributing to green spaces and biodiversity.
575,000 tCO₂eq/year
CO₂ Reduction
Carbon emissions avoided annually through LEED-certified properties in Phase One of the development.
1,000 EV stations
EV Infrastructure Expansion
Plans to install 1,000 electric vehicle charging stations by 2025, supporting sustainable transport initiatives.
- Constructed wetlands treating wastewater across 8.3 ha and repurposing 3,000 m³/day for irrigation in nursery
- Mangrove nursery: 600,000 seedlings planted at four sites; part of wider 50 million-tree by 2030 ambition
- Red Sea International Airport is the Gulf's first to operate on 24/7 solar power
- Targeting 30% net conservation benefit across development areas by 2040
- Avoiding 1 million tCO₂eq emissions annually through renewable utilities; projected 5 million tCO₂eq reduction by 2030 including AMAALA
- Largest regional landscape nursery (100+ ha): 7.5 million plants nurtured (1.7 m home-propagated; 1.6 m planted in-destination)
- Seven LEED certifications (Platinum & Gold) across properties, avoiding 575,000 tCO₂eq/year for Phase One; AMAALA to avoid further 350,000 tCO₂eq/year
- Sustainable transport infrastructure: 167+ EV charging stations (planned 1000 by 2025), EV fleet of 100+, including buses
Inclusion & Diversity
3 300+ Employees
Employee Recruitment & Development
Recruited 3 300+ employees and delivered approximately 74 000 hours of training, with 50+ graduates completing an elite programme.
- Launched 'Jewar' two-way app for local community engagement, feedback and opportunity sharing.
- Volunteer initiative engaged 200+ participants in mangrove planting and beach clean-ups.
- Gender breakdown: (if available data, otherwise omitted due to no public figures found on website/LinkedIn)
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