Inside Sales Representative

Overview

Sell Caterpillar machinery, attachments & services via phone, in‑person visits, and manage leads.

Key Responsibilities

• crm management
• lead generation
• lead conversion
• customer engagement
• marketing campaigns
• collaboration

Tasks

-Customer Engagement: Host customers at the regional branch, providing walkarounds, finalising deals, and ensuring a seamless collection experience. -Collaboration: Work closely with the regional field sales team and Cat Financial Services to ensure smooth sales processes and customer satisfaction. -Lead Generation: Identify and qualify new opportunities, ensuring target revenue and appointment goals are met. -Marketing & Campaigns: Actively promote marketing campaigns, events, and promotions to drive sales and customer interest. -Sales & Lead Conversion: Proactively make outbound calls to prospective and existing customers, converting inbound leads into sales across new and used machinery, attachments, and service packages. -CRM Management: Maintain accurate customer records, machine population data, and account details to support marketing initiatives and repeat business.

Requirements

• database marketing
• b2b sales
• machinery sales
• crm
• kpis
• communication

What You Bring

-Understanding of database marketing -Proactive outbound B2B sales skills with a professional telephone manner -Experience in machinery sales desirable (Plant, Agriculture, or Automotive) -Demonstrated success in meeting sales targets and KPIs -Excellent communication and customer service capabilities -Strong interpersonal and organisational abilities -Innovative and analytical thinker -Proficiency in CRM systems and PC applications

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Benefits

-Comprehensive benefits -Opportunities for professional growth and development -A dynamic and supportive work environment

About Finning

-has a rich history rooted in providing essential equipment and services to industries like construction, mining, and energy. -operates in key global markets including Canada, South America, and the UK. -specializes in providing solutions for heavy industries, delivering construction, mining, and energy services across vast sectors. -plays a crucial role in powering large-scale infrastructure projects and driving resource development. -offers parts, maintenance, and innovative technological solutions to clients worldwide. -has supported some of the largest and most ambitious projects globally. -has made significant strides in advancing digital technologies and remote monitoring solutions to enhance equipment performance and customer satisfaction.

Sector Specialisms