Multi- Site General Manager

Description

• Cultivating and maintaining strong, loyal relationships with all constituents—owners, residents, employees and vendors
• Building a motivating environment that encourages your team to give their very best
• Being an expert on the competitive marketplace and effectively coaching the team to proficiency in differentiating the community and Bozzuto from competition
• Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
• Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
• Supporting participation in training and educational opportunities
• You roll up your sleeves and assist team members—no job is “below your pay grade”
• Taking responsibility for customers’ problems, making sure they’re solved and treating them like you would your best friend
• Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
• Effectively coaching all team members to understand how they contribute to the big picture
• Managing the financial performance of the property in accordance with the established budget
• Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
• Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
• You play an active role in making certain the community is impeccable
• Proactively managing the performance of all team members through performance reviews, regular constructive feedback and development/growth plans
• Partnering with consumer marketing to implement marketing strategies that position the community as a destination for people seeking engaged and enriched living experiences

Requirements

• Experience managing a budget and/or P&L
• Outstanding communication skills, both written and verbal
• A real estate license (or willingness to obtain within 90 days of hire) where applicable
• A sharp professional appearance
• 4 year college degree or equivalent relevant experience
• Proficiency with industry software (YARDI), apps and computer programs
• 5+ years of experience in the property management, hospitality or retail industries
• Strong financial skills with a basic knowledge of generally accepted accounting principles (GAAP)
• A track record of success building, developing and retaining high-performing teams
• A track record of building and maintaining strong relationships with clients, investors, ownership groups and vendors

Benefits

• Competitive compensation.
• Working weekends when prospective residents are out looking for their new home—one weekend per month with two days off during the week
• Tuition reimbursement. Plus, many other programs to support career development and growth.
• Paid leave. We provide 20 days of paid time off plus holidays.
• Retirement planning. We offer a 401k program with a company match.
• Coaching in the moment and providing team members with opportunities to develop their skills while simultaneously developing your own
• Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.

Training + Development

Interview process

Visa Sponsorship

Security clearance