Daytime Security Concierge (1-Year Contract)

Overview

Security Concierge ensuring safety and providing customer service at O'Neil Tower

Key Responsibilities

• customer service
• lockout response
• site patrol
• daily reporting
• safety inspection
• maintenance support

Tasks

-Provide excellent customer service, by opening doors, assisting with bags, etc. -Respond to lock out, noise complaints, On Call Maintenance assistance -Site visits, patrol on foot exterior and interior property -Complete all reports and sent them to the Leader daily -Be a visual presence on site to ensure the health, comfort and safety of our Customers -Inspect parking areas, Look for damaged or abandoned vehicles, license plates with expired plates, or missing plates, visitor parking, and pot holes -Inspect all walkways, stairs, water drainage on side of building, building numbers, vacant ground level apartments, trees, tool shed, gravel boxes, benches, office/maintenance shop, garbage bins, fire hydrants, lights, recreational areas, entrances, and exits -Ensure all correspondence with Customers is noted in Tenant Memo field -Assist with replacing burnt-out lights, garbage pick-up, snow removal, and touch-up painting as needed

Requirements

• security license
• driver's license
• customer service
• web programs
• tablet familiarity
• planning skills

What You Bring

-Security License required -Ability to spend up to eight hours walking, standing, climbing stairs, lifting -2 years Customer Service and/or Security Experience preferred -Group RRSP matching -Valid driver's license and vehicle required -Demonstrates a positive attitude, enthusiasm and assertiveness -Strong commitment to providing excellent customer service -Computer experience is required with web based programs preferred -Familiarity with computer tablets is an asset -Ability to learn and adapt quickly to changing systems and new technology -Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained while remaining calm and in control of a situation -Ability to maneuver or lift up to 10kg with the proper equipment -Strong planning and organizational skills coupled with ability to multi-task and prioritize -Ability to handle sensitive and confidential matters

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Benefits

-Fitness and Wellness reimbursement -Training and Development allowance -Competitive wages -Up to 20% rental discounts, and more! -Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet -Flexible group medical and dental

About Boardwalk

-Portfolio spans across Canada, providing quality living spaces for families and individuals. -Reputation for transforming communities and revitalizing older properties to create attractive living environments. -Commitment to sustainable, community-centered development with regular large-scale renovation and redevelopment projects. -Consistent strong financial performance supported by a solid portfolio of well-located properties. -Diverse portfolio includes both suburban and urban properties, offering a range of apartment styles and sizes to meet varying customer needs. -A leader in property management innovation, integrating technology to improve tenant experience.

Sector Specialisms

Security Clearance

-security background checks -reference checks -pre-employment physical testing (where applicable)