Counter Sales Representative - Kendall Electric

Overview

Assist customers in-person/phone with sales, quoting, and support, plus warehouse duties.

Key Responsibilities

• inventory count
• sales consulting
• forklift operation
• order picking
• customer loading
• warehouse support

Tasks

-Participate in inventory cycle counts, as directed -Sell company products and services to customers visiting or calling into the location by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment -Maintain quality service by adhering to Kendall Group policies, procedures, and standards -Promoting add-on sales and vendor promotions -Create positive relationships with customers by clarifying customer’s understanding of products and services and offering relevant, helpful information -Participate in ongoing general housekeeping -Replenish inventory in the counter area -Promoting Counter Days -Safely operate stand-up and/or sit-down forklifts, manual pallet jacks, to lift and transport material -Assist customers with loading product into their vehicle -Back-up delivery drivers as needed and if qualified -Participate in relevant training to keep current with opportunities to grow and excel within the role -Assist in warehouse activities as needed -Pick counter orders -Promote sales growth, which includes, but is not limited to:

Requirements

• dot exam
• high school
• driver's license
• forklift
• safety
• communication

What You Bring

-Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. -Ability to stand for 8 hours a day -Ability to see/sit/stand/walk/talk and hear -Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel -Organization Skills: Ability to multi-task and prioritize work to maximize accuracy and efficiency -Must be able to pass a DOT Medical Exam and obtain a 1- Year Card (Paid for by The Kendall Group) -Safety Conscious -Analytics/Computer Skills: Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles; basic math and reasoning skills -Education: High school diploma or GED -Driver’s License with appropriate state licensing and clean driving record -Ability to lift/move/carry up to 50lbs -Communication Skills: Excellent oral and written communication skills. Ability to communicate well with all levels of the organization -Licenses/Certifications: If required to drive, the below licenses will need to be obtained upon hire: -Cross-functional skills: Ability to work effectively with the distribution center and sales teams -Work Experience: General working knowledge electrical products; 1-year previous counter sales experience; forklift experience -Work Experience: Entry-level

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About Kendall Electric

-It champions 100% employee ownership, turning staff into motivated owner‑associates. -With robust relationships with top manufacturers, the firm delivers a wide portfolio: electrical, automation, control, switchgear, lighting, instrumentation, filtration, steam, pipe and fittings. -Typical engagements involve vendor‑managed inventory, digital commerce integration, design/build services, and on‑site project support. -Strategic acquisitions—like Galloup, Becker Electric Supply, J.O. Galloup, Merlo Energy, and Forberg Smith—have broadened its technical reach and geographic footprint. -Notably, its lighting showrooms not only supply decorative fixtures but also serve as community hubs in Northern Indiana and West Michigan. -A standout division, Relay & Power Systems, offers ISO‑registered engineering and manufacturing support for medium and high‑voltage power delivery.

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