Release Manager

Description

• Establish and continuously improve release management processes, procedures, and best practices.
• Develop and maintain the release schedule, coordinating with product management, development, QA, and operations teams.
• Identify and mitigate release risks, developing contingency and rollback plans.
• Define and enforce release policies, standards, and governance frameworks.
• Chair release readiness meetings and ensure all stakeholders are aligned on release objectives and status.
• Serve as the primary point of contact for all release-related communications.
• Ensure proper testing, validation, and sign-off procedures are followed before releases.
• Manage multiple concurrent releases across different product lines or environments. Process Management.
• Provide regular status updates to leadership and stakeholders on release progress and issues.
• Create and manage release plans, including scope, timelines, resources, and dependencies.
• Create and maintain comprehensive release documentation and runbooks.
• Coordinate with technical support and customer success teams on release communications.
• Coordinate go/no-go decision meetings with key stakeholders.
• Track and report on release metrics, including success rates, defects, and post-release issues.
• Manage change advisory board (CAB) processes where applicable.

Requirements

Availability between 12:30 PM to 9:30 PM IST is required to support collaboration with our global teams.

We are seeking an experienced Release Manager to oversee and coordinate the software release lifecycle across our organization. This role is critical in ensuring smooth, reliable, and timely delivery of software releases to production environments while maintaining quality and minimizing risk.

• Bachelor’s degree in computer science, Information Technology, or related field, or equivalent experience.
• Experience with version control systems (preferably GitHub) and branching strategies.
• Knowledge of monitoring and logging tools for post-release validation.
• Exceptional organizational and time management abilities. Strong analytical and problem-solving skills.
• Understanding of cloud platforms (preferably Azure).
• Experience with release management and project management tools (Jira, ServiceNow, etc.).
• Excellent written and verbal communication skills.
• Knowledge of deployment automation and infrastructure as code concepts.
• Strong understanding of software development lifecycle (SDLC) and Agile/Scrum methodologies.
• Familiarity with scripting languages for automation.
• 5+ years of experience in software release management or related roles.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Collaborative mindset with the ability to influence without direct authority.
• Proficiency with CI/CD tools, preferably Azure DevOps.

Benefits

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

Kochi is Cyncly’s newest hub, opening doors to exciting career opportunities across diverse functions. Here, you’ll collaborate with global experts, engage in innovative projects, and grow in a culture that values innovation, flexibility, and continuous learning. With access to top mentors, excellent learning resources, and a flexible and autonomous working environment, you’ll have everything you need to thrive.

Training + Development

Interview process

Visa Sponsorship

Security clearance