Manager, Technology Solutions

Overview

Leads delivery and support of enterprise finance, CRM, loyalty & payment platforms.

Key Responsibilities

• api integration
• cloud integration
• system upgrades
• change management
• vendor management
• platform delivery

Tasks

-Collaborate closely with Finance, Commercial, Operations, and Digital teams to translate business needs into scalable technology solutions. -Manage application upgrades, integrations, and new feature rollouts aligned with business priorities and IT governance standards. -Partner with enterprise architects and cross-functional teams to design API-first, event-driven, and cloud-optimized integrations. -Oversee change management, testing, and deployment activities to minimize operational disruptions. -Set clear priorities, manage workloads, and foster collaboration across technical and business functions. -Ensure reliability, scalability, and performance of critical systems that support both corporate and customer-facing processes. -Lead, mentor, and grow a team of IT professionals specializing in finance, payment, and commercial technologies. -Build a culture of accountability, continuous learning, and innovation within the team. -Manage vendor relationships for ERP, CRM, loyalty, and payment systems, ensuring value, support quality, and SLA performance. -Establish delivery frameworks that ensure on-time, on-budget execution with high stakeholder satisfaction. -Partner with InfoSec to implement data privacy, access control, and system monitoring measures. -Oversee the delivery, enhancement, and support of enterprise platforms, including ERP (Infinium AS400, SAGE, Corridor, Coupa), CRM (Microsoft Dynamics 365), Loyalty (iBS iLoyalty), and Payment Systems (PAX, PCI-compliant platforms). -Manage delivery of multiple concurrent initiatives, including system migrations, process automation, and new solution deployments. -Ensure adherence to PCI-DSS, SOX, GDPR, and other relevant security and regulatory frameworks. -Drive seamless integration across ERP, CRM, Loyalty, OMS, and Digital Storefront systems to enable a unified data and process flow. -Provide executive reporting on platform performance, project progress, and technology roadmaps. -Develop and track KPIs, SLAs, and audit controls to maintain a compliant, secure technology environment. -Lead modernization initiatives that transition legacy systems toward scalable, cloud-based platforms.

Requirements

• ms dynamics
• sage
• erp
• azure
• pci-dss
• 8+ years

What You Bring

-Hands-on experience with MS Dynamics 365 CRM, Infinium AS400, SAGE, Corridor, Coupa, PAX, and Loyalty platforms . -Strong financial and analytical acumen; able to translate business requirements into technical roadmaps. -Adept at driving modernization, innovation, and process improvement initiatives. -Proven success overseeing enterprise applications across finance, CRM, or customer engagement ecosystems . -Experience leading cross-functional programs involving finance, operations, and commercial stakeholders. -Bachelor’s degree in Computer Science, Information Systems, Finance/Accounting Technology, or related field. -8+ years of progressive IT experience with at least 5 years in technology management or leadership roles. -Strong background in vendor management, contract negotiations, and IT budget oversight . -Strategic and systems-level thinker with attention to operational details. -Expertise with ERP, CRM, and payment systems , including integrations across multiple enterprise environments. -Excellent communication and relationship-building skills with senior stakeholders. -Familiarity with API-first architectures , Azure integrations , and data-driven decision platforms preferred -Proven leadership and ability to influence across business and technology teams. -Exceptional communication, problem-solving, and strategic thinking skills. -Deep understanding of PCI-DSS, SOX, and data governance best practices .

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About Signature Aviation

-With a rich history of providing exceptional fuel services, ground handling, and aircraft maintenance, the company serves thousands of clients worldwide. -Operates across major airports, offering comprehensive services that cater to both private and commercial aviation. -The company's expertise spans fueling, maintenance, concierge services, and more, making it a go-to partner for aviation professionals. -Noteworthy for their innovation, Signature Aviation also invests in sustainable technologies and solutions that benefit both their clients and the environment. -With an extensive global footprint, Signature Aviation is consistently ranked among the top service providers in the aviation sector.

Sector Specialisms