Branch Manager

Company logo
Carrier
Innovative leader in building solutions, delivering energy-efficient technologies for comfort and sustainability.
Manage HVAC service branch, oversee staff, finances, safety, and customer relations.
4 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Brisbane, Queensland, Australia
Field
Company Size
59,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Turnkey
Construction services
Property Development
Sector Specialisms
Residential
Commercial
Light Commercial
Data Centers
Federal Solutions
Healthcare
Higher Education
Cold Chain
Role
What you would be doing
compliance management
budget forecasting
strategic planning
client visits
growth strategy
reporting
  • Drive OH&S & Ethics compliance across workforce / business
  • Working with the EHS & Q to develop state based systems to meet legislative and statutory requirements
  • Delivery of revenue, gross margin, overheads and base profit budgets
  • Empowers others and encourages participation, resolving conflicts constructively.
  • Delivery of company standards in relation to presentation, productivity and profitability
  • Ensuring compliance to legislation, Allocated and planned contract hours and Company expectations
  • Monthly Forecasting (Accuracy, timeliness)
  • Formulation of Budgetary Plans and completion of necessary templates on monthly/Annual Basis
  • Effective implementation of strategic requirements as determined by the General Manager / Aftermarket Sales Manager
  • Visitation of Key Accounts at regular intervals and build strong lasting client relationships
  • Drive strategies for growth as outlined by the Service Manager and in line with business targets / strategies
  • Identify and implement local growth strategies to increase growth in Maintenance Base and pull through work
  • Acts swiftly and recalibrates with data support, maintaining a can-do attitude.
  • Strategic management to ensure efficiency gains across portfolios, employees, and utilisation
  • Drive reporting strategies and disciplines
What you bring
hvac
leadership
budgeting
analytical
customer service
presentation
  • Previous experience in managing technical teams in HVAC or a similar field.
  • Open to constructive feedback and considers input from others.
  • Skilled in chairing team meetings and facilitating the review of deliverables.
  • Ability to develop and implement budgets.
  • Workforce planning principles maximising field performance
  • Well-developed analytical skills with extensive knowledge of HVAC and related industries.
  • Demonstrates leadership by example, motivating and communicating effectively with the team.
  • 100% Compliance with contracted Preventative Maintenance obligations and repair methods.
  • Ability to bridge workforce planning and service delivery despite conflicting priorities.
  • Strong ability to develop and deliver operational delivery and margin improvement strategies.
  • Strong customer relationship skills with urgency in addressing customer needs
  • Excellent interpersonal skills, achieving outstanding productivity from the team
  • Morale lifter who encourages team unity and values each individual's contribution.
  • Proficiency in creating presentations and report writing.
Benefits
  • Attractive salary package + Full time opportunity
  • Inclusive work environment + Supportive management team
  • Excellent job stability + Ongoing training and development opportunities
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Over 170 Countries
Global Reach
Carrier operates in over 170 countries worldwide, showcasing its extensive global presence and diverse customer base.
  • A global leader in high-performance building technologies, with a focus on energy-efficient solutions.
  • Started as part of United Technologies, Carrier has a long history of innovation in HVAC, refrigeration, and fire safety.
  • Their product portfolio includes systems for heating, ventilation, air conditioning, refrigeration, and fire detection.
  • Carrier has contributed to significant projects worldwide, from large commercial buildings to sustainable residential solutions.
  • With a focus on reducing environmental impact, Carrier integrates cutting-edge technology in its products.
  • From smart building management systems to integrated refrigeration solutions, Carrier leads in the energy-efficient building sector.
Culture + Values
  • Respect: Others are treated the way they would like to be treated.
  • Integrity:onesty、accountability and ethics are prioritized.
  • Inclusion: Efforts are made to create an environment where everyone feels included, regardless of differences.
  • Innovation: Constant efforts are made to develop, improve and achieve sustainable growth.
  • Excellence: Delivering high-quality products and services with urgency and flawless execution.
  • Passion for Customers: Success is tied to the success of customers.
  • Play to Win: Aiming to be the best in everything that is done.
  • Choose Speed: Decisions and actions are taken with a focus on speed.
  • Achieve Results: Performing effectively with integrity.
  • Dare to Disrupt: Innovating and seeking sustainable solutions.
  • Build Best Teams: Developing diverse teams and empowering them to move faster.
Environment + Sustainability
Net-Zero by 2050
Long-Term Emissions Goal
Aims to achieve net-zero greenhouse gas emissions across the entire value chain by 2050.
42% Reduction
Scope 1 and 2 Emissions Target
Seeks to reduce absolute Scope 1 and 2 GHG emissions by 42% by 2030, measured from the 2021 baseline.
$4B Investment
Climate Solutions Funding
Plans to invest over $4 billion by 2030 in intelligent climate and energy solutions.
1 Gigaton Avoided
Customer Emissions Impact
Aims to help customers avoid more than 1 gigaton of GHG emissions by 2030.
  • Reduce absolute Scope 3 GHG emissions by 25% by 2030 (from 2021 baseline).
  • Achieve carbon-neutral operations.
  • Reduce energy intensity by 10% across operations.
  • Divert more than 95% of operational waste from landfill.
  • Deploy water stewardship programs globally, prioritizing water-scarce locations.
  • Road map strategies: electrification & energy efficiency; digitally-enabled energy solutions; low-GWP refrigerants; sustainable materials.
  • Science-Based Targets Initiative validation of GHG targets aligned to 1.5 °C trajectory.
Inclusion & Diversity
Global diversity rose to 50%
Executive representation
Global executive diversity increased from 27% female and U.S. people of color executives in 2015 to 50% in 2023.
Women execs grew to 32%
Global leadership
Global women executives increased from 20% in 2015 to 32% in 2023.
People of color execs reached 33%
U.S. representation
U.S. people of color executives rose from 13% in 2015 to 33% in 2023.
Flex work at 20–25%
Remote work policy
Employee flex work philosophy allows remote work approximately 20–25% annually, based on four tenets.
  • Paradigm for Parity: support coalition with goal of gender parity in senior leadership by 2030.
  • ELEVATE Women in Leadership: year‑long development program with executive sponsors, assessments, coaching and cross‑business networking.
  • Employee Resource Groups support grassroots inclusion initiatives and community engagement.
  • U.S. people of color professionals increased from 18% in 2015 to 27% in 2023.
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