Field Service Engineer

Overview

Support data center LV/MV systems, manage punch lists, warranties, and provide field technical assistance.

Key Responsibilities

• electrical troubleshooting
• punch list
• warranty management
• site inspection
• equipment commissioning
• customer support

Tasks

-Diagnose and resolve electrical issues related to low and medium-voltage power distribution systems, including troubleshooting control circuits and electrical components. -Lead efforts in the management and resolution of punch list items for large-scale data center installations, ensuring projects are completed on time and within scope. -Serve as a primary point of contact for customer inquiries and concerns related to punch lists, warranties, and technical issues. Build and maintain strong relationships with the customers and contractors through professional and timely support. -Provide valuable feedback to project and quality program managers based on field experience, contributing to process and product improvements. Participate in internal reviews to share lessons learned and drive long-term reliability. -Maintain clear, thorough documentation of all warranty claims, technical issues, and punch list resolutions. Provide detailed reports on issue status and actions taken. -Conduct pre-installation site visits to very proper storage conditions and environmental readiness before equipment arrival. Identify and communicate any potential risks or issues before commissioning to prevent costly rework and delays. -Oversee the resolution of warranty-related issues, working with internal teams and external customers to provide timely solutions and ensure customer satisfaction. -Assist with the installation, testing, commissioning, and start-up of LV and MV equipment in data center projects, ensuring proper system integration and performance. -Primarily support sites in either the Columbus, OH, Atlanta, GA, or Northern Virginia area with travel across the United States as needed (80%). Be available for emergency assignment and rapid response situations.

Requirements

• electrical engineering
• power distribution
• project management
• nicet
• 3-5 years
• osha 30

What You Bring

-Legally authorized to work in the United States on a continual and permanent basis without company sponsorship. -3-5 years of field service experience, ideally with data center or power distribution systems. -Additional certifications (NETA, NICET) or a TWIC card are a plus. -Must be available for emergency and relief assignments, as well as up to 80% travel for national site visits. -Bachelor’s degree in Electrical Engineering or a related field. -Experience with protection and control relays, SF6 Gas circuit breakers, and project management software. -OSHA 30, NFPA 70E, MSHA 46/48 certifications or similar. -Individuals must possess a valid Driver's license in good standing and be at least 21 years of age in order to participate in the required Siemens vehicle plan. -High School diploma or GED required. -This position must be based remotely within the Columbus, OH, Atlanta, GA, or Northern Virginia area to support the geography of EA’s business partners. -2+ years of experience in power distribution systems (low and medium voltage, 480V-38kV). -Experience in customer service or warranty support roles within the industrial or data center sectors. -Ability to work independently in a field-based, hands-on environment, providing technical support and resolving complex issues. -Proficiency with Microsoft Office suite (Word, Excel, PowerPoint) for documentation and reporting. -Proven experience troubleshooting and maintaining electrical systems, including low and medium voltage Switchgear, breakers, and control circuits. -Strong working knowledge of power distribution systems, including testing, commissioning, and start-up procedures.

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Benefits

-The pay range for this position is $61,547 - $128,520 and the annual incentive target of up to 5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

About Siemens

-The company drives progress with solutions in electrification, automation, and digitalization across industries. -With cutting-edge products and services, it leads sustainable innovation for industries like energy, manufacturing, and infrastructure. -Its impressive portfolio includes smart grids, automated factories, advanced healthcare technologies, and solutions for urban mobility. -Siemens’ digital solutions enhance efficiency and sustainability in everything from smart buildings to electric vehicles. -It has contributed to iconic projects, including energy-efficient train systems and automation in key industrial sectors. -Transforming how industries use digital technology to optimize operations and tackle global challenges.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; candidate must be legally authorized to work in the united states.