Key Account Manager, Colocation Data Center

Overview

Manage and grow key colocation data center accounts, handling sales, forecasts, client relations.

Key Responsibilities

• account management
• business development
• pipeline forecast
• qms implementation
• customer engagement
• rfp response

Tasks

-Participates in formal and informal meetings -Provide the necessary support to fully implement and sustain the QMS -Assists all countries in the APAC Region to resolve issues, help drive business and be the gateway into local hyperscale customer teams -Engage, direct, and support individuals contributing to the QMS -Leads the day-to-day interaction with these named accounts for all aspects of Eaton. They will be the face of Eaton in front of all titles and roles within the customer. -Manages a pipeline and forecast for each named account, as well as an overall pipeline and forecast for Eaton’s APAC business -Implement the process approach and risk-based thinking -Ensuring the QMS meets its goals -Hunts for new business within these named accounts -Takes the commercial and relationship lead in responding to RFP, RFT’s and RFI’s -Communicating to the organization the importance of conforming to QMS requirements -Organises and participates in QBR’s (Quarterly Business Reviews) with each hyperscale customer -Proactive meetings for current and future business -Assumes all account management and business development duties for each named account. This includes but is not limited to: -Proactively manages current and future business with the named accounts -Works closely with applications engineering, bid management and service teams to ensure a seamless customer experience. -Addresses any short- and long-term concerns and issues -Assumes role as the point of escalation for colocation customers where required -To be committed & responsible for Quality Management System: -Works closely with Eaton global data center teams, especially the relevant GAM’s (Global Account Manager’s)

Requirements

• executive presence
• self-starter
• time management
• negotiation
• rfp process
• pipeline management

What You Bring

-Leadership and executive presence when dealing with C-level -Self-starter and self-motivated -Superb time management skills -Excellent persuasion and negotiation skills -Ability to adapt to change and be flexible -Experience in RFP/RFT process and submittals -Ability to keep calm under pressure during conflict and deadlines -Excellent communication skills, able to engage at all levels -Highly organised, with a demonstratable sales and cadence process -Strong working knowledge forecast and pipeline management.

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About Eaton

-global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power. -products and services span across industrial, commercial, residential, and infrastructure markets. -innovative solutions in energy storage, electrical distribution, and industrial automation. -instrumental in advancing technologies for utilities, transportation, and energy management. -recent standout projects include large-scale energy management systems for smart cities and utilities. -systems are crucial for sectors ranging from renewable energy to water resources management. -history of growth through acquisitions, continuously expanding global footprint and product offerings.

Sector Specialisms