Stone Center Manager

Overview

Oversee sales, staff, and operations of a stone center to drive revenue and customer relations.

Key Responsibilities

• sales forecast
• budget control
• customer relations
• performance management
• safety training
• hiring

Tasks

-Clearly define goals and objectives for Stone personnel to measure performance and communicate these objectives to the staff regularly. -Communicates the safety program goals and expectations and ensures associates are professionally trained in the Safety program. -Ensures compliance with Human Resource policies including hiring, firing, performance management, and DOT compliance. -Provides leadership and direction in the pursuit of store objectives with employees. -Communicates and works closely with customers to maximize market penetration and margin potential. -Reviews market analyses to determine customer needs, price schedules, and discount rates. -Ensures prudent credit transactions and manages account collections. -Align achievements with corporate goals, standards, and objectives. -Analyzes sales reports showing sales volume, profit loss (EVA), and margins utilizing the on-demand reporting process. -Participates in the planning process by providing accurate, achievable sales forecasts. -Analyzes and controls expenditures of Stone Center to conform to budgetary requirements. -Develops and implements strategic plans to accommodate corporate goals. -Advises customers on product selection, pricing, and sales volume and continues to build customer relations. -Meets with key customers to negotiate and close deals. -Cross trains on all areas of Stone Center operations; customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires, and manages Stone Center, staff associates. Includes daily support and direction, as well as ongoing performance management and development. -Develops business relationships with key customers within the store coverage area. -Trains, leads, and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes. -Achieves revenue, budget, and other business objectives for each fiscal year.

Requirements

• bachelors degree
• stone sales
• dal‑tile certified
• ms office
• lift trucks
• leadership

What You Bring

-Strong interpersonal skills, and excellent written and verbal communication skills. -Bachelors degree in Business or related field and 3+ years relevant sales/management experience in the stone business. -Must be Dal-Tile certified to operate powered industrial trucks. -Must be proficient in MS Word, Excel, and PowerPoint. -Proven training, teamwork, and leadership skills. -Provides excellent understanding and training safely and properly to load delivery trucks, and operate lift trucks with booms and/or overhead cranes. -HS diploma and 5+ years relevant stone sales experience required OR -Ability to multi-task. Demonstrated follow-up and follow-through skills. -Analytical aptitude; time management and organizational skills.

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About Dal-Tile Llc

-Produces stylish and durable tile options for residential and commercial markets. -Showcases the latest trends in design, texture, and color through award-winning collections. -Operates multiple manufacturing plants and distribution centers across the United States. -Known for innovative and sustainable tile solutions that enhance spaces and last over time. -Caters to a wide range of project sizes, from home renovations to large-scale commercial builds. -Continuously pushes boundaries in design and technology with eco-friendly production methods.

Sector Specialisms