General Manager

Overview

Lead building operations with hospitality-level customer experience for a trophy asset.

Key Responsibilities

• tenant relations
• hospitality service
• community events
• continuous improvement
• front‑of‑house
• building operations

Tasks

As Building Manager, you’ll be the face of this landmark building—shaping the daily experience of tenants, visitors, and partners. This is not a traditional FM role; we want someone who sees the building as a destination and its occupiers as guests. You will curate a best-in-class environment that blends operational excellence with genuine service culture. -Build strong, meaningful relationships with tenants, ensuring their needs are anticipated and exceeded -Deliver a premium, hospitality-level customer experience for all occupiers and visitors -Support community-building initiatives, events, and engagement programmes -Bring a proactive, solutions-driven approach to continuous improvement across service standards -Lead front-of-house excellence and ensure the building is always welcoming, safe, and impeccably presented -Oversee day-to-day building operations, working closely with service partners to guarantee flawless delivery

Requirements

• organised
• leadership
• collaboration
• calm
• customer‑focused
• building management

What You Bring

Are you a customer-minded leader who knows how to deliver unforgettable experiences? Do you thrive in vibrant, people-centric environments? We’re looking for an outstanding Building Manager to take the helm of a prestigious, trophy-grade commercial asset in the heart of Manchester. -Organised, operationally strong, and quality-driven -Able to lead, influence, and collaborate with diverse stakeholders -Calm under pressure and naturally solutions-focused

People Also Searched For

Benefits

You’ll play a pivotal role in shaping the identity and experience of one of Manchester’s most iconic commercial spaces. This is a rare opportunity to bring hospitality-style service into a premium workplace environment and redefine what occupier experience looks like. -Leisure destinations or entertainment venues -Hotels or luxury hospitality

About andersen james group

Nope

Sector Specialisms