Site Manager

Description

• To further develop and maintain excellent client relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend client meetings as applicable.
• To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy.
• Ensure that a work order is in place for all jobs completed by the site team prior to work commencing.
• Incident and Accident reporting including producing follow up Root Cause Analysis/ Learning from Experience to support knowledge sharing.
• To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract.
• Ensure OP61 (Client review) & OP63 (Contractor Checklist) are completed monthly.
• To produce management reports in accordance with the needs of the business.
• Line management responsibility for all relevant sub-contractors
• Manage use of Avetta including supplier compliance, work orders and workers.
• Manage site team to ensure appropriate site cover & escalate if necessary. Including Engineer holiday approval, sickness reporting, parental leave approval etc.
• Ensure dynamic risk assessments are completed for jobs that are not covered by CBRE site risk assessments.
• Ensure any requests change to site scope & services are communicated to the Contract Manager.
• Attend daily/weekly/monthly meetings as formally agreed and requested.
• Mange day to day customer relationship with site team i.e., Snr Techs & Area Manager.
• To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within the property.
• Ensure that all subcontractor logbooks are compliant with CBRE / Client procedures and demonstrate this at sub-contractor logbook audits.
• Work with on site planner to provide input into any planning/ scheduling including any adjustments/corrections & WO allocation to the delivery team.
• Ensure all Engineer induction & ongoing QHSE & functional Training is up to date with CBRE training Matrix. Assign training in Talent Coach and ensure that it is completed.
• Obtain customer approval for all Engineer & FC overtime and ensure it is charged back e.g., staying late, assistance with shutdowns and extra works.
• To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
• To liaise with local authorities as appropriate
• Notify all subcontractors of their planned visit dates in conjunction with the CBRE OP18 document, and as agreed with the Contract Manager.
• Accountable day-to-day to the relevant client contacts
• Ensure site team follow all QHSE procedures; including provision, use & inspection of PPE.
• Toolbox talks - monthly briefing complete and team sign off uploaded to eLogbook’s.
• Manage WO completion via client systems.
• Complete monthly 1:1s with team, manage non–performance of site team, recognise good performance & share success stories.
• Support with providing solutions to any issues which may arise and ad-hoc activities that may require your input.
• Engineer Timesheets – authorize and ensure submitted to helpdesk by 09.00 Monday morning along with hazards.
• Liaise with sub-contractors on any reported defects.
• Log any innovations and improvements.
• To manage major work programmes on site, acting as the liaison point for all parties involved
• Request RAMS from subcontractors 2 weeks before due visit date and submit onto system for approval at least 48 hours before service visit.
• To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring our log books are regularly updated and monitored in accordance with all the Health and Safety requirements.
• To proactively manage risk and deal with insurance issues on site.
• Preparation, control and monitoring of the service agreement in accordance with the client’s budgetary agreement.
• To monitor FM works onsite and liaise with service providers/sub-contractors.
• Manage use of Avetta including employee & work order compliance
• Ensure that sub-contractors have been monitored as per client/ CBRE procedures (OP63)
• Recruitment – support Contract Manager with recruitment process.
• Read all subcontractor worksheets and escalate any issues with Contractor Manager
• CBRE - Attend Contract Manager, FM & all hands meetings / calls.
• To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports.
• Identify other opportunities for continuous improvement and inform Contract Manager / client
• Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings.
• First point of contact for any Engineer pay issues – coach Engineers to check timesheet submissions first and the contact the helpdesk.
• Hazard reporting – ensure team submit 1 / week per person with timesheet.
• Help prepare any quotes for additional subcontractor works & upload any quotes to Web Quote for Client Approval.
• Ensure all passes are approved on Amazon’s Right Crowd & ensure full site induction is complete before work commences, this may include yard access.
• Help organise any approved additional extra works with the sub-contractors up to £30k (>£30k classified as project).
• Responsibility to ensure Site Compliance and QHSE procedures adhered to

Requirements

• IT literate, together with an understanding and experience of industry specific IT Applications.
• Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills.
• Excellent customer service, interpersonal and communication skills
• Previous supervisory experience within a client environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.
• Induction: Customer Site and CBRE inductions including completion of induction checklist for both permanent and Agency staff.
• Analytical skills
• Formal relevant C&G or equivalent qualification
• High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance