IT ERP Administrator

Description

• Apply Agile, Waterfall or other similar application lifecycle methodology to develop solutions.
• Provide on-going application technical administration support and participate in application reviews.
• Install, configure and update ERP system software, Assure system backups and recoverability.
• Assist in creating and maintaining disaster recovery solutions.
• Lead project team and end users in sizing environments, validation and monitor for high availability.
• Develop technical systems architecture and Infrastructure design along with Interfaces and databases.
• Identify and document gaps between current and future systems and administration process.
• Provide documentation, technical specifications and infrastructure requirements for each development project.
• Working with database servers like Progress DB, Oracle database and MSSQL databases and data recovery, integrity and security.
• Maintain ERP systems availability, administer application users, security create and monitor background and batch processes.
• Consult on best practices for system administration.
• Collaborate with project team to help resolve system issues identified and Provide end-user application support.
• Advise and assist on upgrades and implementations.
• Continuously monitor industry trends, standards and technologies. Research, recommend and apply new technologies.
• Ensure systems and applications created under his/her responsibility adhere to departmental standards, appropriate controls and audit trails exist, and that new systems and programs are thoroughly tested prior to installation in the production environment.
• Perform feasibility analysis considering technical, infrastructural, organizational and economic aspects to alternative solutions.
• Troubleshoot technical issues and interface with vendor application support.

Requirements

• Ability to work independently or as part of a team.
• Ability to work with development team to update non-production environments.
• Strong communication skills (written and verbal) and proficient in English (written and verbal).
• Working experience with GitHub and Azure Dev Ops process.
• Preferred Bachelor’s degree with 3+ years relevant experience or Associate’s degree with 7+ years relevant experience.
• Bachelor’s or master’s degree in IT, MIS or related field from an accredited university.
• Experience with unit testing, integration testing, regression testing and test case writing, documentation, application trouble shooting and requirements analysis, estimation and technical support.
• Experience supporting QAD installations on Linux/Windows and Progress/Oracle database backends.
• Understanding Complex SQL Concepts with Oracle PL SQl and MSSQL query languages.
• Experience of tools like Protop or similar.
• Service desk or any similar request management system experience.
• Experience with latest versions of Unix, Windows operation system and Unix shell scripting.
• Intermediate level of QAD techno functional and setups.
• 5+ years of experience in QAD ERP system administration in a global enterprise level environment.
• Experience installing and supporting QAD tools and utilities like QRF, Database monitoring, Batch processing, Backup and Recovery, Database refreshes, QXTEND, CIM interfaces, QAD Excelerator and NETUI clients.
• High level of initiative and self-motivation.
• Basic IT programming languages understanding skill and Azure platform skills.
• Experience in Business Application, Production Control disciplines and Change Management.
• Agile and Sprint development experience.
• Ability to understand and write Progress 4GL programs, Linux shell scripts, SQL queries, Python scripts.
• Good understanding of SDLC, DevOps and Release management process.
• Ability to effectively communicate and understand business user.
• Thorough understanding of Batch Processing tools and 4GL/SQL coding.
• Experience supporting and implementing ERP Disaster Recovery solutions.
• This role requires up to 10% travel (internationally/domestically), including overnight stays.
• Experience working with various versions of QAD (eB 2.1, 201* SE, 201/2* EE) and Progress (10.* and 11.*).

Benefits

• Flexible schedule, with the expectation to have the ability to report into the office as needed; a working schedule that provides some overlap with core US-based team hours between 7 am and 5 pm CST is needed.

Training + Development

Interview process

Visa Sponsorship

Security clearance