Branch Manager

Overview

Lead a timber branch, overseeing operations, sales, stock, team & growth.

Key Responsibilities

• team management
• stock control
• service delivery
• sales growth
• customer relations
• safety management

Tasks

Lead a specialist branch where your expertise in timber really makes a difference. This is an exciting opportunity to take ownership of a well-established site, strengthen local customer relationships, and guide a skilled, close-knit team in a business known for quality, service, and specialist timber knowledge. You’ll combine hands-on leadership with commercial awareness, ensuring smooth day-to-day operations and continued growth. If you’re ready to lead a specialist branch and build on our reputation for quality timber products and service, we’d love to hear from you. -Supporting and developing your team to achieve their best -Overseeing daily branch operations, including sales, service, stock control and team management -Driving business growth through strong local engagement and proactive sales activity -Ensuring efficient delivery of our specialist services -Managing stock accuracy, product quality, and site safety -Working alongside your team to deliver expert advice and outstanding customer service

Requirements

• branch management
• commercial skills
• health safety
• timber knowledge
• leadership
• customer‑first

What You Bring

We’re looking for an experienced and commercially minded Branch Manager to lead at Lords Timber Hemel Hempstead. -Proven experience in branch or operations management within the timber or builders’ merchant sector -Strong commercial and organisational skills -A good understanding of Health & Safety and site compliance -In-depth knowledge of timber products and services -A confident communicator and hands-on leader with a customer-first mindset -Approachable, proactive, and motivated to grow a specialist branch

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Benefits

-Competitive salary and performance-related bonus -Ongoing training, support and career progression within a growing Plc

About Lords Builders Merchants

-Operates two divisions: Merchanting (light & heavy building materials) and Plumbing & Heating. -Serves local tradesmen, construction firms, plumbing/heating merchants, and the public. -Typical projects include civils, landscaping, residential builds, renovations, and heating installations. -Unusual for its sector: built in-house timber milling, added bathroom showrooms, and developed a specialist roofing arm.

Sector Specialisms