Maintenance Operative

Description

• Act as a visible and approachable point of contact for residents, delivering excellent customer service at all times.
• Prepare apartments to the highest standards for incoming residents and ensure void units are maintained effectively.
• Promote sustainability initiatives, such as efficient energy use in void properties.
• Assist with resident move-ins and move-outs, including furniture relocation when necessary.
• Support the Facilities Manager with defect reporting, snagging, and coordination of external contractors.
• Conduct regular building checks, fire alarm testing, and compliance-related activities to ensure health and safety standards are met.
• Manage maintenance requests efficiently, providing immediate solutions where possible and escalating when required.
• Keep accurate maintenance records on the Yardi platform and ensure all tools and equipment are well maintained.
• Carry out a wide range of reactive and preventative maintenance tasks, including basic plumbing, carpentry, painting, minor electrical works, and routine inspections.

Requirements

• Organised, proactive, and able to prioritise tasks to minimise downtime.
• A team player with excellent communication skills and a customer-first approach.
• Strong problem-solving skills with the ability to provide practical and long-term solutions.
• Hands-on maintenance experience across a variety of trades (plumbing, carpentry, basic electrics).

Benefits

• Private pension plan.
• Lifestyle benefits including access to an online discount platform.
• Health and wellbeing benefits including Private Medical Insurance.
• Group life assurance.
• 25 days annual leave, increasing with service to 33 days.

Training + Development

Interview process

Visa Sponsorship

Security clearance