Community Assistant

Overview

Assist residents, support leasing, events, and create a vibrant community.

Key Responsibilities

• attendance
• customer service

Tasks

-Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. -Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Requirements

• leadership
• teamwork
• communication
• flexibility
• on-call
• computer proficiency

What You Bring

-The employee must occasionally lift and/or move up to _25__ pounds -Frequently required to walk -Ability to be on-call for emergencies. -Continually required to talk or hear -Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. -Strong organizational and time management skills. -Basic computer proficiency and ability to learn software applications. -Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. -Understanding of and commitment to diversity, inclusion, and respect. -Strong communication and interpersonal skills, with the ability to work with diverse groups of people. Demonstrated ability to lead, motivate, and mentor others. -Current account is in good standing (if current resident). -Knowledge of or willingness to learn about campus resources and services. -Ability to work effectively in a team environment. -Occasionally exposure to outside weather conditions -Continually required to utilize hand and finger dexterity -Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. -Flexibility to work evenings, weekends, and occasional special events. -Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. -Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

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About Yugo

-Fueled by student insight, it pioneers the “Live Your Best Life” program, touching hundreds of thousands through wellbeing, professional growth, and sustainability. -Specialising in purpose‑built student accommodation, Yugo blends stylish residential spaces with communal and study areas in top university cities. -Backed by The Dot Group and GSA’s legacy, its robust financial model attracts institutional investment into a resilient real‑estate sector. -A standout partnership as exclusive student‑housing operator for a Formula One™ team highlights its zest for innovation and visibility.

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