Store Manager - Beauty | Retail | Watsons | Dubai

Overview

Lead store team to boost sales, ensure operations and customer experience in Watsons beauty retail.

Key Responsibilities

• inventory management
• budget control
• loss prevention
• promo execution
• loyalty programs
• sales performance

Tasks

-Employ selling techniques to achieve target conversion/transaction rate; cascade promotions effectively. -Implement strategies and ensure 100% execution of programs to achieve sales targets for exclusive products. -Review and discuss performance appraisal and personal plans of direct reports. -Check and review display implementation and ensure timely stock replenishment. -Conduct monthly meetings with selling personnel to update category performance; recommend improvements. -Manage and control store-approved OPEX budgets and optimize controllable expenses. -Identify, implement, and monitor team learning interventions. -Communicate and implement policies, brand standards, grooming guidelines, and internal control procedures per SOP. -Implement action plans for employee engagements and competency building. -Recommend and initiate plans to optimize store controllable expenses. -Plan and monitor Personal Development Plans and in-role development interventions. -Supervise loss prevention, asset protection, and risk management; be accountable for inventory management. -Manage and ensure consistent, accurate inventory adjustments and compliance with standards. -Drive, monitor, and review sales performance; recommend action plans to achieve sales budget at store level. -Ensure exceptional customer shopping experience and handle product queries professionally. -Liaise with mall management and handle store documentation appropriately. -Perform cashiering duties and ensure retail standard operations. -Verify execution of promotional and store activities, ensuring proper implementation. -Ensure completion and discussion of performance reviews. -As a Store Manager at Watsons, you will lead your team to deliver unparalleled customer service and operational execution, aiming for sustainable sales growth and profitability. You will utilize your communication skills and sales acumen to influence and drive team performance, while ensuring compliance with high standards and enhancing the customer experience. -Achieve shrinkage budget below tolerance level through daily monitoring of Retail Operating Standard Compliance. -Drive loyalty member programs and initiatives to achieve target transactions participation.

Requirements

• computer skills
• visual merchandising
• retail systems
• bachelor degree
• 5+ years
• leadership

What You Bring

-Strong computer skills, management skills, and people development capabilities. -Leadership and problem-solving abilities, excellent relationship skills. -Good knowledge of the beauty industry and trends, along with retail operational skills (stock management, visual merchandising, systems, cash handling). -Bachelor or Master's degree preferred. -Strong leadership and team management skills. -Minimum 5+ years of experience in retail and team management within the beauty sector. -Proactivity, good team spirit, and initiative-taking. -Integrity, trust, adaptability in dealing with ambiguity. -Proven ability in sales performance and operations management. -Analytical skills with the ability to interpret sales figures and make strategic decisions. -Demonstrate strong analytical skills and system understanding; monitor store controllable expenses. -Excellent communication and interpersonal skills. -Demonstrated empathy, customer service orientation, and results-oriented approach.

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About Al-Futtaim

-Born in the 1930s as a family venture in Dubai, it evolved into a regional powerhouse across 18 countries. -It built a portfolio spanning automotive, retail, real estate, finance, health, and education divisions. -Real estate highlights include Dubai Festival City, mixed-use developments, and logistics hubs. -Financial services include insurance, broking, and consumer financing across the region. -Health segment delivers modern clinics and patient-centric care solutions. -Education arm partners with global institutions, supports Arabic excellence, and collaborates with NASA challenges. -The narrative includes pioneering projects like hydrogen fuel stations and AI-driven retail innovation.

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