Operations Support Executive - On l Kuwait | Avenues mall

Overview

Manage store operations, stock, deliveries, POS/ERP systems, and support sales floor.

Key Responsibilities

• pos support
• rfid integration
• stock verification
• invoicing
• data alignment
• compliance

Tasks

-Support Stock Controller in verifying shipments automatically as they arrive or leave the store. -Support Stock Controller in maintaining a clean, well-organized back-of-house to enable efficiency on the sales floor. -Act as first-level support for POS and store systems (Cegid, SAP Retail, Salesforce). -Step in on the sales floor when required to assist the team in delivering exceptional service. -Support to ensure RFID systems are integrated with POS and inventory management platforms. -Process invoicing procedures accurately and prepare operational reports. -Provide first-level troubleshooting and support testing of retail technology solutions. -Support inbound deliveries, BOH organization, and replenishment in line with procedures. -Diagnosing issues with RFID readers or tag misreads. -Support in monitoring tagged items to reduce theft and improve shrinkage control. -Ensure digital and physical stock records are aligned across ERP/POS systems. -Ensure accuracy of stock transfers, Return To Vendors (RTVs), and cycle counts. -Ensure compliance with health, safety, and operational standards. -Handle daily operational administration including invoices, delivery notes, and reconciliation. -Ensure documentation archive and storage is properly maintained. -Train team members in BOH systems and standard operating procedures. -Escalate discrepancies or risks to Store or Deputy Store Manager promptly. -Support cash handling, daily reports, and compliance documentation. -Support in verifying that scanned data matches’ physical inventory.

Requirements

• communication
• problem solving
• analytical
• retail ops
• rfid
• erp

What You Bring

-Strong communication and interpersonal skills. -Proactive problem solver with a continuous improvement mindset. -Analytical mindset with a strong attention to detail. -2–3 years of retail operations or stock management experience (sportswear, fashion, or lifestyle preferred). -Ability to work with inventory or ERP systems that use RFID. -Eye for maintaining outstanding store condition and visual merchandising standards. -Ability to take initiative, learn quickly, and work both independently and as part of a team -Effective communication and collaboration skills, with the ability to work cross-functionally between finance, IT, and business teams.

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Benefits

This is your opportunity to become a core part of On’s Retail team based in Kuwait!

About Seddiqi Holding

-Founded with a vision to create long-lasting value across multiple sectors, the company has diversified its portfolio into luxury goods, retail, automotive, hospitality, and real estate. -With decades of market presence, it has become a cornerstone of the UAE's business landscape, building strong partnerships with global brands and reshaping consumer experiences. -The company’s investments span multiple industries, enabling it to capitalize on opportunities from high-end luxury to hospitality and commercial real estate. -Notable projects include the establishment of exclusive retail outlets, iconic luxury automotive showrooms, and premier hospitality destinations. -It has expanded its reach internationally, establishing a global footprint with a keen focus on operational excellence and customer satisfaction.

Sector Specialisms