Account Manager

Overview

Manage client accounts, ensure service delivery, and drive upsell/retention.

Key Responsibilities

• client reviews
• account management
• revenue growth
• upsell opportunities
• performance reporting
• service delivery

Tasks

-Leading client reviews and renewals, supporting contract discussions and commercial decisions -Acting as the main point of contact for your clients, handling day-to-day communication and support -Working with internal teams to deliver client goals and manage expectations -Managing a portfolio of client accounts, building strong long-term relationships -Taking ownership of both client retention and revenue growth targets -Helping coordinate internal efforts across departments for a seamless customer experience -Ensuring services are delivered on time and to a high standard -Spotting upsell and cross-sell opportunities that make sense for the client and business -Keeping clear records of all communication, feedback, and commercial activity -Tracking account performance, reporting on KPIs and metrics regularly

Requirements

• account management
• customer success
• revenue targets
• data reporting
• negotiation
• strategic

What You Bring

We’re after someone who’s commercially aware, great with people, and confident juggling multiple priorities. You’ll need to be both strategic and hands-on, with a passion for solving problems and delivering results. We’re looking for an experienced Client Relationship Manager to join a growing team in a role that blends account management, client success, and strategic sales. You’ll be the go-to contact for a set of key clients, helping them get the most out of their services, while spotting opportunities to expand those relationships. -Strong background in account management or customer success roles -A natural ability to build rapport and long-term relationships -Strong organisational skills, able to balance multiple accounts and deadlines -Experience working to revenue and retention targets -Confidence working with data to support reporting and client decisions -Excellent communication and negotiation skills -A solutions-first mindset with good attention to detail

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Benefits

Client Relationship Manager - £38,500 – £57,750 DOE - Hybrid -Hybrid flexibility and a competitive salary band of £38,500 – £57,750, depending on experience -Opportunity to grow within a fast-paced and scaling business -Work in a collaborative, forward-thinking team where ideas are welcomed

About Pt Renewables 🌳

-Founded with a focus on driving the future of energy through renewable solutions. -Specializes in providing highly skilled talent for the renewable energy, infrastructure, and technology sectors. -Partnering with top-tier organizations to build sustainable, innovative projects across the globe. -Works with leaders in wind, solar, and energy storage to enable a low-carbon economy. -Supports the development of cutting-edge infrastructure projects that enhance both energy efficiency and sustainability. -Unique ability to recruit for high-demand, technical roles in fast-paced sectors. -Known for offering tailored talent solutions to meet the evolving demands of the green economy.

Sector Specialisms