Resident Services Manager

Overview

Manage resident services, rent collection, vendor relations, and support property ops

Key Responsibilities

• invoice posting
• rent collection
• lease execution
• maintenance follow-up
• vendor management
• resident relations

Tasks

-Assist in the posting and paying of invoices as necessary -Ensure timely payments of invoices & delinquency policies are followed -Assist in resolution of resident conflicts -Assist with leasing activities and lease execution, resident retention events and endeavors -Collect all rent, post rent, take action on delinquent rent -Participate in the daily operations of the property -Assist in Maintenance follow-ups -Develop and maintain productive relationships with vendors and contractors

Requirements

• microsoft office
• bachelor's
• 2 years
• social media
• property management
• accounts payable

What You Bring

-Must have excellent communication and people skills, and a passion to serve -Basic knowledge of Social Media and online presence -Proven proficiency in areas of property management operations and leadership -Strong financial, organizational, analytical and decision-making skills -Strong internet, Microsoft Office, word processing and spreadsheet skills -2 years’ experience in various positions in a residential rental community or hospitality industry is preferred -Bachelor degree strongly preferred, high school diploma required -Have a strong knowledge of the resident database, accounts receivable, and accounts payable -Thorough knowledge of office applications and company policies

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Benefits

-Health, Dental, and Vision Insurance -401(K) Matching Program -Paid Time Off

About Gmh Communities

-Founded with a vision to provide quality residential communities that promote lifestyle and comfort. -Specializes in the acquisition, development, and management of residential real estate properties. -Has a diverse portfolio spanning across numerous residential communities, offering modern living solutions. -Focused on creating long-term value through property enhancement and strategic management. -Works with experienced teams to provide top-tier services, ensuring customer satisfaction and retention. -Continuously adapts to changing market dynamics to deliver both innovative and sustainable living options. -Involved in the management of communities, integrating modern technologies to improve resident experiences. -Known for a hands-on approach, ensuring each community is maintained to the highest standards.

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