Field Service Engineer

Overview

Field Engineer ensures gas engines run reliably through maintenance and troubleshooting.

Key Responsibilities

• tool maintenance
• scheduled maintenance
• fault troubleshooting
• parts management
• oil sampling
• customer support

Tasks

Join Clarke Energy as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment. To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers. -Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required. -Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager. -Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation. -Maintain high standards of site cleanliness and presentation. -Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements. -Select and order the correct parts, returning any unused items to minimize waste. -Adhere to all health, safety, and environmental standards and regulations at all times. -Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures. -Build and maintain positive relationships with customers by providing professional, responsive support. -Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations. -Support the Area Manager by supervising, training, and mentoring apprentices and new team members. -Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.

Requirements

• gas safe
• nvq level3
• 5+ years
• gas engines
• it skills
• driving licence

What You Bring

Location: South (Berkshire, Oxfordshire, Hampshire and Surrey), with possible UK travel as required Are you a skilled engineer looking for an opportunity to showcase your expertise? If you’re a skilled and motivated engineer ready to take on a challenging and rewarding role, we’d love to hear from you. Join Clarke Energy and be part of a team dedicated to delivering exceptional service to our customers. -Organized and able to manage workload effectively. -Trustworthy, professional, and reliable. -Electrical and mechanical engineering knowledge. -Gas Safe registration. -Willingness to travel extensively, work unsociable hours, and stay away from home when required. -Proficient IT skills to document work and support reporting requirements. -Gas Safe registered. -A minimum of 5 years’ service engineering experience. -Coaching and mentoring abilities. -Flexible and adaptable to changing demands. -Customer-focused with strong relationship-building skills. -Apprentice-trained engineer. -NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering. -Full driving license. -Experience with gas engines. -Proactive, taking initiative to ensure tasks are completed efficiently. -Strong engineering expertise with a solid understanding of gas engines and related systems.

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Benefits

-On call rota participation with call-out fee -Company pension contribution of 7% -Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team -Company Van provided -25 days holiday plus 8 Bank Holidays -Up to 30 min each way, each day travel paid at single time -Competitive hourly rate with overtime paid at 1.5x basic rate -Opportunity to buy or sell up to 5 days additional holidays per year

About Clarke Energy

-The company expanded beyond the UK from the late 1990s, bringing Jenbacher gas engine solutions to markets from Australia to Africa. -Acquired by Kohler Co in 2017, the business has since become a keystone in distributed and low-carbon energy under Rehulk. -Typical projects include microgrids, biogas upgrading, battery-integrated peaking plants, CHP for hospitals, universities, and industry. -The company engineers turnkey systems: covers design, EPC, installation, commissioning, and long-term service support.

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