Tenancy Sustainment Coordinator (WA)

Overview

Assist residents in maintaining homes, preventing homelessness through case‑management.

Key Responsibilities

• tenancy sustainment
• risk identification
• program evaluation
• advisor support
• resident support
• collaboration

Tasks

-Deliver leading tenancy sustainment solutions with a trauma-informed, recovery-focused approach -Be a trusted advisor to internal teams, sector partners, and support networks -Support up to 25 residents through person-centred support plans and collaborative engagement -Champion best practices, lead service improvements, and contribute to program evaluation -Work alongside mental health specialists, NDIS providers, and community agencies -Identify tenancy risks and work proactively with Housing Officers to prevent tenancy breakdown

Requirements

• case management
• community services
• social work
• conflict management
• mental health
• communication

What You Bring

-Will require travel to the Greater South West Region -Proven experience in case management or tenancy support for people with complex needs -Relevant qualifications in community services, social work, or mental health -Ability to manage conflict, navigate challenging behaviours, and build trusted relationships -Knowledge in areas such as mental health, AOD, trauma, disability, ageing, or cultural safety -Exceptional communication, planning, and stakeholder engagement skills

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Benefits

-Balance that works - enjoy additional leave and flexible working arrangements suited to your lifestyle. -Growth and development - enhance your skills and advance your career through tailored learning opportunities. -Valuable benefits - increase your income through salary packaging, salary continuance insurance, and 16 weeks of paid parental leave. -Supportive culture - be recognised and celebrated in an inclusive, values-driven workplace.

About Housing Choices Australia

-Founded to provide affordable housing options, ensuring quality and stability for communities. -Specializing in the management and development of affordable housing properties. -Collaborates with government bodies and private sector partners to create sustainable housing solutions. -Committed to creating a positive impact on social and community wellbeing. -Has a strong track record in property development, maintenance, and asset management. -Operates in multiple regions, continuously expanding its portfolio to meet housing needs. -Housing projects cater to a diverse range of residents, including low-income individuals and families. -Aims to improve community infrastructure through long-term housing strategies. -Pioneers in offering innovative housing solutions, ensuring accessible living for all.

Sector Specialisms

Security Clearance

-national criminal history or police check -working with children or vulnerable persons check -ndis worker screening check