Animal Control Officer

Overview

Community-facing role managing dogs, educating owners, handling incidents, shelter care.

Key Responsibilities

• community outreach
• incident response
• dog care

Tasks

-Be a visible presence in the community, promoting responsible dog ownership and supporting public safety. -Respond to animal-related incidents, complaints, and enquiries, using sound judgement and strong communication. -Work hands-on with dogs in our shelter, supporting their care, wellbeing, and rehoming where possible.

Requirements

• ncc level4
• māori language
• dog handling
• strong communication
• physical fitness
• organised

What You Bring

-National Certificate in Compliance and Regulatory Control (Animal Control) Level 4 or equivalent education, or equivalent on-the-job experience. -Te Reo Māori language classes -Ka Awatea Cultural Wānanga + NCC Kapa Haka -Confident and capable in safely handling dogs, with good understanding of animal behaviour and safe practices. -A strong communicator who can balance education and empathy with firmness and authority when required. -Reliable, organised, physically fit, and able to stay calm, respectful, and professional in challenging or emotional situations.

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Benefits

-Employee Assistance Program (OCP) -Quarterly values awards + Birthday vouchers + Social club -Join a supportive team environment where training, professionalism, and doing what’s right for animals and people matters. -Retailer Discounts + Study assistance -Free flu vaccinations (annual) -Discounted Health Insurance Work Scheme + Eye Test Subsidy -5 weeks annual leave after 2 years service

About Napier City Council

-Oversees civic services and infrastructure across suburbs like Taradale, Ahuriri, and Onekawa. -Guides urban planning, building consents, and three‑waters systems while maintaining roads, parks, libraries, and recreational facilities. -Supports tourism and community projects, including Aquatic Centre upgrades, Art Deco festivals, and aquarium development. -Provides specialist services such as three‑waters management, environmental health, emergency preparedness, building, and planning control. -Steers major infrastructure programs like road maintenance, water services, and public amenity enhancements across Napier. -Blends municipal management with event support and cultural attractions, shaping Napier as a warm, vibrant regional capital.

Sector Specialisms

Security Clearance

-pre‑employment checks required -criminal background checks will be performed -some roles may require health screening and drug testing