Assistant Manager - Part Time

Overview

Assist store manager with operations, customer service, and facility upkeep (27 hrs/week).

Key Responsibilities

• operations support
• account management
• facility maintenance
• customer service
• budget management
• cash handling

Tasks

-Support Store Manager in operations of a self storage facility -Handle customer accounts including delinquency calls -Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order) -Provide excellent customer service during every customer interaction -Timely email & phone correspondence -Support Store Manager to meet monthly budget, occupancy & rental goals -Tour storage spaces and assist customers throughout the rental process -Manage daily deposits & cash counts

Requirements

• problem solving
• driver's license
• communication
• teamwork
• microsoft office
• google sheets

What You Bring

-Strong attention to detail & problem-solving skills -Valid driver's license & reliable transportation -Excellent communication & teamwork abilities -Ability to work weekends and/or holidays -Great listening skills & ability to take direction -Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, Google Sheets, Search Engines, App Store)

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Benefits

-Supportive work environment -This is a part-time role working Sunday through Tuesday for a total of 27 hours per week -Employer provided branded apparel -Education & training programs -$2,500 employer paid life insurance policy -Independent work environment -$19 to $20 per hour -Additional Monthly Bonus Opportunities -Paid sick leave -Mileage reimbursement

About Urban Self Storage, Inc.

-Delivers tech-enabled storage with climate control, 24/7 video surveillance, and dynamic pricing strategies. -Implements enterprise software for contactless rentals and streamlined operations across dozens of locations. -Typical projects include developing and managing multi-state self-storage properties with amenities and retail move-in supplies. -Specializes in secure, climate-controlled storage solutions backed by advanced marketing and financial reporting.

Sector Specialisms