-The Customer Complaints Co-ordinator will contact the Work Supervisors & or Subcontractors and provide docket information to assist the meeting of contractual targets. -The Customer Complaints Co-ordinator will update all incoming correspondence on WMS and will send all outgoing correspondence as required. -Recording analysis and documentation. -The Customer Complaints Co-ordinator will prepare, create, acknowledge, send and receive emails relevant to Work Supervisor and Subcontractors. -Preparing internal and external correspondence. -Research and obtaining information quickly and efficiently -Employees of Spotless are required to adhere to all company policies including Quality Assurance and Occupational Health and Safety. -The Complaints Co-ordinator will ensure that all complaints are created, issued and resolved in the KPI time frame for Responsive and planned works for both contracts in Auckland.
-Experience in a high-volume administration role -Experience in a structured, fast paced telephone and administration role -Experience in meeting inter-daily deadlines
-Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more. -With 30% of vacancies filled internally you’ll find real opportunities to advance your career. -Employee Assistance Program: professional support for you and your family when you need it most. -Training and development to support and diversify your career.
-Founded in 1933 by Arnold Fielder Downer, the company is headquartered in Sydney. -It offers a wide range of services, including engineering, construction, infrastructure management, and resource-based services. -Downer Group's comprehensive service offerings and extensive industry experience position it as a leader in delivering essential infrastructure and services across Australia and New Zealand.
Transport
Utilities
Industrial
Energy
and more...
-pre-employment drug test required. -medical examination required. -ministry of justice check required.
