Assistant Maintenance Manager ($2,000 Sign on Bonus)

Overview

Assist service manager overseeing maintenance, repairs, and resident service.

Key Responsibilities

• preventive maintenance
• ticket management
• building systems
• turnover process
• safety inspections
• compliance

Tasks

-Perform preventive maintenance and safeguard equipment with regular tune-up. -Conduct daily community walks, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal. -Respond to service tickets swiftly, document and communicate service status consistently, and effectively prioritize service requests. -Ensure that policies, procedures, safety, and compliance expectations are met. -Step in and step up when the Service Manager is not present or available. -Know the make-ready schedule, monitor apartment vacancies daily and initiate the turnover process in accordance with Company standards. -Build trust and positive rapport with residents by being respectful and empathetic while making repairs in their homes. -Deliver timely, clear and courteous customer service 100% of the time. -Coach, mentor, support and provide constructive feedback to service team members. -Champions commitment to a culture of belonging through diversity, equity, inclusion & accessibility initiatives. -Ensure staff always operates within OSHA (Occupational Safety & Health Act) standards and company safety policies. -Proactively care for the physical building and the community by maintaining the plumbing, electrical, HVAC and appliance systems. -Collaborate with the leasing and customer experience team by cordially and consistently escalating urgent maintenance related matters and communicating all other community concerns.

Requirements

• hvac
• preventive maintenance
• epa certification
• yardi
• resilience
• on‑call

What You Bring

-Has reliable personal transportation. -Well versed in all phases of HVAC and mechanical systems. -Knowledge of preventive maintenance and life safety systems. -Universal EPA/CFC or CAMT Certification. -Has a proven work history of delivering responsible, high-quality maintenance services in the residential apartment industry or similar industry. -Knowledge of MS Office (Excel and Word) required, as well as previous experience with industry specific management software, such as Yardi. -Demonstrates resilience and commitment to deliver and be accountable for the results. -Is able to be on call, work outside of standard business hours, and report to the property in 30 minutes or less in the event of life safety incidents.

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Benefits

-Disability Insurance: We've got you covered with both short-term and long-term disability insurance. -Life Insurance: Gain peace of mind for you and your loved ones with our company-paid life insurance policy. -Health Insurance: Choose from 3 plan options to find the perfect fit for your healthcare needs. -Dental Insurance: Keep your smile bright with our comprehensive dental coverage. -Enjoys a flexible schedule that includes working weekends. -Paid Time Off: Recharge and relax with our paid time off policy. -401(k) Matching: Plan for your future with our generous 401(k) matching program. -Paid Holidays: Celebrate life's moments with paid time off on holidays. -Pet Insurance: Because we know your furry friends are family too!

About Elme Communities

-A leading real estate investment trust (REIT) specializing in residential properties. -Creating long-lasting, thriving neighborhoods through development, acquisition, and management. -A portfolio featuring upscale, modern apartments and communities designed to enhance quality of life. -Development projects known for thoughtful design and modern amenities. -A history of sustainable growth, committed to creating value for investors and residents. -Focus on commercial spaces, fostering mixed-use environments to promote community interaction. -Recognized for strong management practices, ensuring high occupancy rates and resident satisfaction.

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