Sr Commercial Account Specialist

Overview

Manage commercial accounts, improve client relations, analyze data, drive revenue.

Key Responsibilities

• team leadership
• crm management
• data analysis
• business development
• customer relations
• collaboration

Tasks

-Manage an administrative group that is responsible for supporting the commercial team to help maintain high customer service levels. -Collaborate with internal teams, including Sales, Product Development, and Customer Service, to address customer needs. -Analyze customer data to identify improvement opportunities and develop targeted strategies. -Identify and pursue new business opportunities to expand the client base and increase revenue. -Develop and maintain accurate account records and reports using company CRM software. -Proactively communicate with customers to build and sustain strong, long-term relationships. -Manage a portfolio of commercial accounts, ensuring a high level of customer satisfaction.

Requirements

• problem solving
• requirements analysis
• communication
• crm
• bachelor's
• teamwork

What You Bring

-Strong problem-solving, analytical, and critical thinking skills -Experience in understanding and assessing customer needs and requirements -Excellent interpersonal and communications skills. -Experience CRM system -Bachelor's degree and 5-years relevant experience, in lieu of degree 9 years of relevant experience -Proven ability to work effectively both independently and collaboratively in team environments

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About Constellation

-Reclaimed independence in 2022 to focus on clean-energy goals. -Powers over 20 million U.S. homes and businesses with diverse energy sources. -Restarted Three Mile Island Unit 1 with Microsoft's 20-year energy agreement. -Provides retail energy services to ~2 million customers, including Fortune 100 companies.

Sector Specialisms