Retail Service Representative(Service)- Roseville

Overview

Customer service representative handling sales and administrative tasks for retail customers and delivery partners.

Key Responsibilities

• data entry
• record management
• mail coordination
• ledger posting
• stock management
• phone handling

Tasks

-Searches records and files for specific data -Serve as a department project team member and may perform routine special orders/requests -Sorts, alphabetizes and files correspondence, forms, records, reports and other materials according to filing systems -Coordinates mailing, copying and other administrative projects -Post entries in books of account, ledgers or other record keeping logs -Performs data entry and administrative tasks related to sales and service at Renewal by Andersen retail locations -Performs routine typing or word processing of materials, including lists, envelopes and form letters -Maintains stock levels of supplies & brochures -Works under regular supervision, following instructions and procedures that are well defined, but may require the exercise of some judgment in application -Answers phone calls, determines nature of business, and directs individuals to appropriate resource

Requirements

• customer service
• high school
• word processing
• spreadsheet
• teamwork
• interpersonal

What You Bring

-Maintains a general knowledge of RbA products/services, customers and delivery partners, technical and business tools, and department functions/KPIs -Ability to develop and establish good interpersonal relationships -Minimum of 1-year customer service experience -High school diploma or equivalent -Listening skills -Basic word processing and spreadsheet skills -Demonstrates ability to work and contribute in a team environment -Good phone etiquette and verbal/writing skills

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Benefits

-401 (k) Plan, Employer Fixed Contributions & Company Matching -Profit Sharing -Life Insurance -Tax-advantaged accounts for healthcare expenses -Medical, dental, prescription, vision coverage -Paid Time Off, Paid Holidays -Career Growth Planning & Nationwide Career Opportunities -Paid Maternity Leave & Paid Parental Leave -Dependent Care Flexible Spending Account

About Renewal By Andersen

-Crafts custom, energy-efficient Fibrex composite windows, offering full-service installation from in-home consultation to cleanup. -Hallmark projects focus on residential window replacements, ranging from cozy cottages to upscale estates. -Expertise includes custom window and patio door replacements, utilizing proprietary materials for enhanced durability. -Unusual fact: Fibrex material combines reclaimed wood and polymer for superior durability with minimal maintenance.

Sector Specialisms

Visa Sponsorship

-no sponsorship provided; candidates must secure their own work authorization.

Security Clearance

-andersen will consider applicants with criminal histories in compliance with all applicable federal, state, and local laws.