Accounts Receivable Specialist

Overview

Admin & collection support for AR, handling payments, customer relations, and lien documentation.

Key Responsibilities

• invoice processing
• payment processing
• collection support
• lien management
• reporting
• customer service

Tasks

-Quickly respond to customer requests. -Prepare and send statements, invoices and AIA billings (maintain High Radius/Oracle distribution records as required). Manage and coordinate outgoing mailings to customers including invoices attaching any additional or relevant documents. -Keep up to date customer collection notes in system of record. -Escalate issues at appropriate times, know when to “raise the flag”. -Contact customers for payment; demonstrate a high-level of judgement in collecting - balance the need to collect and secure with sales goals and relationships. -Process payments including check, ACH and credit card transactions. Assists customers with EIPP access and online payments. -Support ARM efforts to monitor and improve collection. -Assist with month end close processes as required, ad hoc reporting as required. -Provide support to customers (both internal and external) to effectively resolve collection issues, such as discrepancies, reconcile disputes, short payments, and payment inquiries. -Initiate Notice to Owner (NTO) and lien documents as necessary; monitor and maintain Lien/Bond rights, properly execute lien waivers and file Lien/Bond Claims as necessary. -Negotiate and secure arrangements for payment with delinquent accounts within limits of authority.

Requirements

• advanced excel
• oracle
• erp
• high school
• notary
• credit collections

What You Bring

-Minimum of 18 years of age. -Previous experience in building materials distribution, construction or insulation a plus. -Utilize business acumen and excellent judgment in making decisions. -If operating a Company Vehicle, a valid driver’s license will be required. -Excellent written and verbal communication skills. -1-3 years’ experience in credit and collections or billing, basic accounting and finance knowledge. -Lien and Bond experience preferred. -High School diploma or GED required. -Microsoft Office, Outlook and ERP experience (Advanced Excel and Oracle highly valued). -Strong attention to detail, demonstrated integrity and professionalism. -Eligibility to obtain Notary when hired.

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Benefits

-Flexible Spending Accounts (FSA): Healthcare and Dependent care -Paid Holiday and Paid Time Off (PTO) for all positions -Health Spending Account (HSA): with employer contribution -AssuredExcellence®: minimal to no cost medical care and prescription drugs -Competitive Compensation -Strive Wellness Program -Medical, Dental and Vision -Paid Military Leave -Life & Disability Insurance -Employee Referral Bonus -Length of Service Award -401(k) Matching -Tuition Reimbursement -Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.

About Truteam

-Evolved from local installation businesses to become the country's largest insulation and building-products installer. -Headquartered in Daytona Beach, FL, blending local trust with national scale. -Specializes in insulation, gutters, garage doors, fireplaces, and more, managing material procurement, scheduling, installation, and quality control. -Delivers millions of projects for homeowners, remodelers, and commercial builders, handling both routine and large-scale contracts. -Local branches, many rooted in communities for decades, provide strong client relationships while backed by national logistics. -Leadership story is rooted in generational installation expertise, including executives who began as installers and grew into national leaders. -Part of the TopBuild family, enabling unmatched supply-chain scale while maintaining local craftsmanship.

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