HVAC Truck Based Service Manager

Overview

Manage truck-based HVAC service team, grow revenue, oversee operations and staff

Key Responsibilities

• warranty resolution
• change orders
• forecasting
• safety compliance
• financial management
• stakeholder relations

Tasks

-Respond and assist with the closure of warranty-related issues. -Communicate clear performance expectations, conduct quarterly one on one meetings and annual performance reviews for direct reports. -Work with direct reports and Team Technical Leads to create effective development performance plans. -Assist Service Team in identifying and actively pursuing opportunities for additional work through change orders. -Recruit, hire and retain team staff. -Lead the efforts of the Service Team to ensure productivity, consistency and quality. -Set and monitor goals for overall team growth and profitability. -Assist with monthly forecasting and management of overhead accounts. -Maintain optimum team staffing levels through labor forecasting, planning, and management. -Perform all other necessary management tasks related bookings, Accounts Payables and Account Receivable. -Take responsibility for safety performance and program compliance. -Approve time sheets for direct reports, ensuring pre-job checklists, daily debriefing, and monthly Near Misses are completed in a timely manner. -Develop and maintain long-term relationships with contractors, clients, consultants and subcontractors. -Manage customer relationships and drive issue resolution.

Requirements

• hvac
• digital controls
• microsoft office
• service management
• bachelor's
• supervisory

What You Bring

-5 years field experience in HVAC and/or building controls systems, including knowledge of digital HVAC controls. -Strong computer skills in a Microsoft Office environment. -Excellent verbal and written communication skills. -5 years of supervisory experience and 1-2 years related site coordination and project management experience. -College degree or equivalent combination of education and experience. -Experience using service management software and financial accounting systems. -Strong interpersonal and collaboration skills; ability to positively represent Johnson Controls and communicate with others at varying technical levels. -Bachelor’s in a technical field. -A minimum of 10 years’ experience in the HVAC field.

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Benefits

-Paid vacation/holidays/sick time - 15 days of vacation first year -Competitive salary -Extensive product and on the job/cross training opportunities With outstanding resources -Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Sector Specialisms