Manager, Technical Training and Development - Bus Training

Overview

Leads technical training programs for bus operations, managing instructors and curriculum.

Key Responsibilities

• apprenticeship programs
• curriculum development
• needs analysis
• audit monitoring
• budget reporting
• staff supervision

Tasks

-The Manager, Technical Training and Development is responsible for the establishment, management, execution, and continuous improvement of technical skills, maintenance skills, and/or operational training programs supporting Infrastructure, Fleet, and/or Transportation organizations at WMATA. This leader enforces WMATA¿s rules, regulations, policies, and procedures, establishes and/or introduces innovative training standards/methods for new and existing employees to improve key performance indicators (KPIs) and workload measures to the standards of the assigned department. -Coaching and developing instructional or industrial staff -Monitors findings from internal and external audits to ensure that required changes are updated into instructional programs, policies, and procedures. Operates as training expert and/or point of contact in Corrective Action Plan workshops and communications. -Designing and executing technical apprenticeship programs -Implements and manages a systematic approach to training and development to ensure the effectiveness of training programs provided. This includes performing needs analyses, skills gap assessments, and training evaluations to verify quality and effectiveness of training programs. -Implementing adult-learning principles -Oversees the development and implementation of training manuals and curricula, evaluation procedures, test instruments, simulators, mock-ups, and training media. Ensures that current modifications and new equipment are incorporated into all instructional programs. -Review of a current motor vehicle report -Provides review and approval of contractor training programs including development of instructional specifications, review and approval of deliverables, scheduling, coordinating, and monitoring of training. -Supervises staff to include recommending applicant selection, disciplinary actions, resolution of grievances, assigning duties, directing work, conducting performance evaluations, approving leave requests and timesheets, and ensuring appropriate subordinate training is provided. -Oversees the direct supervision of Technical Skills Programs; ensures that current, accurate and complete records exist for each apprentice/trainee showing their attendance, work experience, related instruction and progress. -Provides quarterly status reports which include budget, goals, activities, accomplishments, and projections. Forecasts and recommends long-term instructional and documentation program budgets and resource requirements. -Manages a staff of supervisors and instructors assigned to develop and implement comprehensive training programs for initial qualification and continual training, including associated apprentice and technical skills (TSP) programs. -Verification of education and experience (including certifications and licenses) -Develops, administers, and implements effective employee selection/promotional examinations, reviews promotional eligibility standards, and supervises the transfer/promotion of operations and infrastructure employees, ensuring compliance with Federal regulations, guidelines and WMATA policy. -Collaborates with internal and client department leadership for continuous improvement of training development and delivery. This includes identifying training needs, directing curriculum development and improvement, providing pathways for skill improvement of instructional staff, and recommending alternative vendors/external education resources. -Establishes and manages comprehensive technical skills training programs based on adult learning and instructional design best practices, incorporating innovative and effective techniques, to ensure engagement of a diverse workforce and effective delivery of intended training objectives.

Requirements

• associate degree
• 7 years
• technical training
• medical exam
• rwp qualification
• driver license

What You Bring

-In lieu of an Associate degree a High School Diploma or GED plus two (2) years of experience in developing and administering technical training, maintenance, safety skills and/or transit operations programs in an industrial setting. -A minimum of seven (7) years of progressively responsible experience in developing and/or administering technical training, employee development programs in an industrial setting; and/or a combination of developing and administering technical training experience, with field experience in transit engineering, operations, fleet maintenance, and/or infrastructure maintenance. -Medical examination including a drug and alcohol screening (for safety sensitive positions) -Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations. -An Associates' degree from an accredited college or university in Education, Instructional Design, Engineering, Human Resources Development, Urban Transit, Transportation or a related field -Skills and/or behavioral assessment -Infrastructure or Rail assignments are required Roadway Worker Protection qualification within three (3) months of hire -Criminal Background Check (a criminal conviction is not an automatic bar to employment -A valid Driver License

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Benefits

-Personal interview

About Washington Metropolitan Area Transit Authority (Wmata)

- WMATA operates the Metrorail, Metrobus, and MetroAccess services, providing essential transportation for millions of commuters annually. -It serves the urban and suburban areas across Washington D.C., Virginia, and Maryland, making it one of the busiest transit systems in the U.S. -The authority also operates an extensive network of Metrobus routes, ensuring that public transport is accessible across a broad geographical area. -MetroAccess offers specialized paratransit services for individuals with disabilities, making transportation accessible for all. -WMATA’s projects include major capital improvements, such as rail station upgrades, new buses, and implementing advanced fare collection technologies. -A key aspect of WMATA's focus is to continually innovate, ensuring the transit system is safe, reliable, and sustainable for future generations. -Unique to WMATA is its commitment to serving not just the daily commuters, but also tourists, government employees, and those attending major events in the region.

Sector Specialisms

Security Clearance

-criminal background check required (a conviction is not an automatic bar to employment)