Operational Controller (Fixed-Term)

Overview

Manage daily highway maintenance operations and coordinate emergency works

Key Responsibilities

• client communication
• emergency scheduling
• resource optimization
• issue resolution
• work review
• data quality

Tasks

-Communicate with clients and internal teams to ensure performance targets are met. -Schedule and coordinate emergency works. -Manage daily activities of operational gangs. -Maximize resource productivity by reducing waste and operational costs. -Coordinate with supervisors to resolve on-site issues. -Review suspended/rejected jobs in the Work Management system. -Ensure quality and accuracy of completed job data (labour, plant, materials, photos)

Requirements

• operations
• emergency ops
• highways
• decision‑making
• commercial
• supervisory

What You Bring

-Detailed operational knowledge. -Understanding of emergency and winter service operations. -Experience in Highways Maintenance contracts. -Ability to make timely, qualitative decisions. -Strong commercial awareness. -Supervisory and planning/co-ordination experience.

People Also Searched For

Benefits

-Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. -Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions. -Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs. -Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. -Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. -Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. -Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. -Career Growth: Propel your career with clear, dynamic advancement opportunities to roles -Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.

About Amey

-Headquartered in London, delivers full lifecycle solutions across roads, rail, facilities, and utilities. -Blends data-driven consulting with large-scale delivery, advising on analytics, asset condition, and digital platforms. -Typical projects include major highway improvements, railway electrification, signalling renewals, complex facilities upkeep, and public-sector estate upgrades. -Consulting arm advises on strategic asset management for clients like Network Rail and MTA’s Long Island Rail Road, with operations in North America and Australia. -A standout example is a Birmingham highways turnaround, demonstrating ability to navigate challenges for resilient, long-term infrastructure outcomes. -From restoring historic bridges to optimizing EV charging networks in Manchester via bespoke data models, brings creativity and engineering rigour to projects.

Sector Specialisms