Senior Applications Analyst - SAP/SD Support

Overview

Senior SAP SD/LE analyst providing O2C and logistics support, enhancements, and user training.

Key Responsibilities

• sap configuration
• query reporting
• functional design
• incident resolution
• user training
• security design

Tasks

-Utilize query and reporting tools to provide flexible and timely delivery of support to end users, act as SME to business users for solution proposal and training. -Contribute project team from SAP SD and LE side. -Coordinate with SAP end users, SAP functional team and/or technical team for requirement gathering, troubleshoot and solutioning. -Contribute the IT teams and SAP end users by facilitating the knowledge sharing, training sessions and develop training documents. -Independently work with development in creating functional design documents, provide any necessary information from functional side, conduct testing to validate and verify the changes. -Develop professional and productive relationships within business units, IT team, and SSC. -Create functional specification documents for application development objects, work with development during DEV testing, prepare test scripts and support users during UAT. -Configure and customize in SAP SD and LE to support our daily production tickets and small to medium enhancement request. -Configure for the appropriate solution, prepare necessary documentation including testing. -Prioritize and resolve customer requests independently, share SAP best practices, industry knowledge and personal expertise by educating team, cross functional team and customers. -May be required to work off-hours or weekends to support business in case of business critical failures. -Daily support activities include helpdesk call support, create production tickets, triage incidents and log the information, communicate to business users via phone, email or in person. -Independently prioritize and resolve production issues related to incident break-fixes and enhancement requests as an SME in SAP Sales & Distribution and Logistic Execution area. -Design, consult and support security requirements around SAP SD processes. -Work on moderately complex tasks to enhance existing solution; identifying, evaluating, recommending options and implementing new solution.

Requirements

• sap sd
• sap le
• order-to-cash
• 7+ years
• bachelor
• team player

What You Bring

-Strong knowledge and expertise in SAP SD and LE master data, SD Billing Process, Inter-company billing process, transfer pricing, SD Pricing Procedure and SD tax process. -Legally eligible for employment in the United States without sponsorship. -Minimum 7 years of experience in multiple full life cycle implementations and support in SAP SD and LE modules, expert in Order to Cash value stream. -Experience building and supporting (SD and LE area) of transfer processing, pricing, drop shipment, consignment, credit management, tax procedures and rebate processing -Strong customer service skills, team player, collaborative and flexible. -Detail knowledge of SAP SD integration to any other SAP functional areas such as FI, CO, MM, PP etc., excellent trouble shoot, problem solving skills, detail oriented and self-directed. -Bachelor degree or equivalent experience, Masters degree in any discipline is preferred.

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Benefits

-401(k) with Company Match -Tuition Assistance Program -Comprehensive Health, Dental & Vision Insurance -Employee Loyalty Awards -Competitive Compensation -Paid Vacation & Holidays -Bonus Plan & Profit-Sharing Opportunities

About Zekelman Industries

-resource-newmanufacturer-leading -resource-experience-diverse-industries -resource-manufacturing-facilities -resource-innovation-global-markets -resource-quality-reliability -resource-advanced-technology -resource-future-manufacturing

Sector Specialisms

Visa Sponsorship

-no visa sponsorship; candidates must already be authorized to work in the us.