Chyna Club & Washing Potato Manager

Overview

Oversee FOH operations, staff, guest service, and compliance for luxury restaurant.

Key Responsibilities

• staff supervision
• scheduling
• cost controls
• health safety
• inventory management
• guest relations

Tasks

-Hold Members accountable and issue discipline to those who do not comply to Company/department policies and procedures -Maintain liaison with reservations and sales in order to facilitate the proper handling of restaurant obligations -Respond quickly and positively to guests’ questions, requests, problems, and complaints and resolve them effectively and consistently -Train and hold accountable Members in the performance of their duties -Inspect dining room, food receiving, preparation, production, and storage areas to ensure health and safety regulations are always adhered to -Follow current proper policies and procedures for comps and voids -Delegate responsibilities to Members and supervise tasks to completion, correctly, and on time -Forecast workload, prepare schedules, approve payroll -Assist with supervision of staff, ensuring that correct procedures, methods of service, conduct, and grooming policies are followed -Exercise cost controls for all aspects of restaurant operation -Effectively communicate with management, chefs, and culinary staff in order to fulfill and address any issues or needs requested by guests and or other Members -Maintain communication with Manager and Chef on all food service and menu issues -Maintain a positive working relation with all Members -Ensure work area and storeroom are always clean and organized -Check daily condition of facility and equipment, ensuring all malfunctions are reported in HotSos and followed up with Engineering -Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings: initiating improvements and building relationships with preferred patrons -Maintain direct communication with guests for special requests and large party reservations -Maintain overall knowledge of the resort and proactively provide assistance to customers when appropriate using clear and concise conversation -Work as a team, assisting guest and Member’s needs and inquiries -Estimate beverage and operational supply needs and requisitions in accordance with established par stock -Inspect, plan, and ensure restaurants are ready for service each day before opening with adequate staff and supplies -Ensure correct policies and procedures for check handling/closing are maintained by service staff

Requirements

• food handler
• microsoft office
• high school
• leadership
• 2 years
• safety

What You Bring

-Minimum of 1 year hotel/restaurant management for a luxurious, fine-dining restaurant preferred -Ability to execute guidelines for proper staffing to maximize efficiency and minimize labor costs -Food Handler’s Certificate required -Ability to lead and mentor a team -Complete knowledge of health and safety regulations -Excellent organizational skills; and have the ability to function under time constraints and deadlines with attention to detail. -Strong communication skills -Must have basic knowledge of Microsoft Office software -Excellent interpersonal skills to deal effectively with guests, Members, leaders and other outside contacts. -Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP -Must be willing and able to work a flexible schedule to include holidays, nights, and weekends -Demonstrated knowledge of service and F&B operations -Two (2) or more years of prior relevant management experience in Food and Beverage -Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams -High School Diploma or equivalent required -Strong overall knowledge of menu preparation and presentation -Excellent communication and customer service skills -Minimum of 1 year in front-of-the-house operations preferred -Stay well groomed, looking professional, clean, and appropriately fitted in compliance with the Company’s standards

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About Fontainebleau Las Vegas

-A premier destination on the Las Vegas Strip, blending luxury with excitement and world-class entertainment. -With a stunning design, the resort offers a variety of accommodations, dining options, and nightlife experiences. -Known for its innovative architecture and dynamic energy, Fontainebleau Las Vegas is poised to redefine hospitality in the region. -The resort focuses on creating unforgettable experiences through luxury services, exclusive events, and exceptional amenities. -Boasting a vast selection of entertainment venues, including high-end nightclubs, theaters, and performance spaces. -A true icon in the making, Fontainebleau Las Vegas is positioned to be one of the most sought-after destinations in the city.

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