Hire Desk Manager

Overview

Oversee hire desk operations, allocate equipment, and lead a growing team.

Key Responsibilities

• fleet monitoring
• booking management
• equipment coordination
• scheduling logistics
• client relations
• team development

Tasks

As Hire Desk Manager, you’ll be the engine that keeps hire operations running smoothly. You’ll oversee all day-to-day hire activity, ensuring customers receive excellent service, equipment is allocated efficiently, and projects are delivered on time. -Monitor utilisation, performance, and reporting of hire fleet. -Manage all incoming hire enquiries and convert them into bookings. -Work closely with engineering and operations teams to coordinate delivery and collection of equipment. -Oversee scheduling, allocation, and logistics of generators, hybrid systems and other clean energy tech. -Build and maintain strong client relationships, ensuring a high level of customer satisfaction. -Develop and mentor hire desk staff as the team grows.

Requirements

• hire industry
• leadership
• customer focus
• communication
• generators
• organisational

What You Bring

-Experience in the hire industry (plant, tool, equipment, or power hire). -Leadership skills – able to motivate and guide a team. -Customer-focused with excellent communication and relationship-building ability. -Knowledge of generators or hybrid systems is desirable but not essential. -Strong organisational skills with the ability to juggle multiple projects.

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Benefits

Salary: £40k-£52k -Competitive salary. -Private Medical Insurance. -A collaborative, supportive working culture. -Company pension.

About Crossley Scott

-Founded in 2003 in Halifax, Crossley Scott has grown into a global clean-tech recruitment specialist. -Headquartered at Dean Clough Mills, they serve clients and candidates across the UK, Europe, US and Canada. -They focus on roles in EV charging, solar, battery storage and lighting for mid-senior to board levels. -Backed by a global recruitment group, they blend stability with nimble, specialist focus. -Typical assignments include leadership hires such as sales directors, presales engineers, and regional managers. -Their team includes dedicated experts like EV charging and energy storage directors in both UK and US markets. -They’ve rebranded over time but kept a clear mission: pairing top-tier talent with sustainable-energy companies.

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