Insurance Claims Specialist

Overview

Manages fleet safety policy and processes auto/property insurance claims for DPR.

Key Responsibilities

• document management
• risk index
• rmis input
• claims reporting
• driver training
• policy updates

Tasks

-Maintain incident records in Insurance Team’s document management system. -Manage the Fleet Risk Index scores for authorized drivers, ensuring its accurate and up to date based on incidents and MVRs -Ensure authorized driver list is kept current -Report, with all appropriate documents and information, all claims for DPR (and DPR related entities) to all potentially triggered insurance policies for various types of programs (traditional, CCIP, OCIP), including analyzing contractual risk transfer opportunities. -When required, notify the applicable State’s Department of Motor Vehicles office of motor vehicle accidents by preparing and mailing the specific State form. -Input and/or review all incidents reported in DPR’s RMIS system. -Ensure all necessary information is compiled to properly manage the claims, including working with the internal teams to identify culpable parties, potential risk transfer to the culpable trade partner, if applicable, collecting documents such as incident reports, root cause analyses, if any, and vehicle lease or rental agreements. -Act as a liaison between our carriers, auto repair shops, Operations, Fleet and EHS teams related to claim progress, strategy, expenses and settlement. -Provide in-network aluminum certified repair shop information to drivers following an incident. -Liaison with Operations, Fleet and EHS teams on new incident reporting processes, as needed. -Manage all auto and low severity property damage claims, as assigned, in the DPR RMIS system for DPR (and DPR related entities), including ensuring that all information is kept up to date. -Assign training to authorized drivers based on MVA incidents, MVRs and citations, as well as managing completion of the training -Liaison with internal HR, Fleet, EHS and Business Unit Leaders, where appropriate, on suspending vehicle usage permissions -Responsible for working with internal teams on implementing appropriate updates to the Fleet Vehicle Safety & Operations Policy -Work with Insurance Controller on auto program claim reports -Liaison with the carriers in evaluating whether claims reported directly to the carriers are appropriate. -Assess potential risk transfer opportunities and ensure additional insured tenders or deductible responsibility letters are sent, where applicable.

Requirements

• 5+ years
• auto claims
• coverage knowledge
• mentor
• strategic
• detail oriented

What You Bring

-Strong writing and communication skills -Detail Oriented -A minimum of five years relevant insurance industry experience -Previous experience in auto claims management highly desired -Basic working knowledge in all of the following coverages/programs: auto insurance, commercial general liability, property insurance, and controlled insurance programs. -Ability to mentor and inspire others -Strategic thinking -Highly organized and responsive – ability to meet deadlines -Initial processing of first and third-party auto and low severity property damage incidents involving DPR (and DPR related entities), including but not limited to:

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About Dpr Construction

-A forward-thinking construction company that has grown from a small operation to a nationwide leader in the industry. -Focuses on complex, large-scale projects and is known for its expertise in delivering innovative, high-quality construction solutions. -Successfully completed projects across a range of sectors, including commercial, healthcare, education, and data centers, standing out for its ability to manage large budgets and tight schedules. -Notably completed several landmark projects, including high-tech facilities and cutting-edge educational buildings, often involving collaboration with some of the largest tech and medical organizations in the world. -Strong track record in renewable energy, particularly in solar and energy-efficient construction, positioning them as a leader in sustainable building practices. -Approach to construction is driven by technology and innovation, consistently pushing boundaries to ensure maximum efficiency and quality in its operations. -Commitment to performance and safety has earned a reputation for delivering projects that meet and exceed client expectations. -From healthcare campuses to advanced research labs, the company’s dedication to excellence ensures each project is tailored to the unique needs of the client and the community.

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