
Property Manager and Maintenance - Rent-Free Unit Included
Northwest Real Estate Capital Corp.
The Role
Overview
Oversee property management and maintenance for an apartment community.
Key Responsibilities
- yardi system
- invoice coding
- rent collection
- preventative maintenance
- emergency repairs
- leasing management
Tasks
-Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals. -Effectively markets the property to ensure occupancy goals are met and build and a positive community image of the property. -Follow rules, regulations, and policies. Positively contributes to implementing changes. -Follow through with 504 Self Evaluation repairs and maintenance, as directed by the Regional Property Manager. -Maintains waiting list in accordance with federal regulations. Ensures that an appropriate number of applicants remain pre-qualified to ensure timely move-in when notice to vacate is received. -Codes invoices in a timely and accurate manner for approval. -Utilizes Yardi maintenance/work order system to record all maintenance work, including closing out work orders. -Cleans up after work is complete. -Manages customer service requests and ensures timely and satisfactory completion. -Ensures that the property meets financial performance goals. -Advises the Regional Property Manager on the overall condition of the property, including potential hazards. -Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines. -Enforces agency regulations, lease terms, and house rules. -Accurately codes daily time in the timecard reporting system. -Identifies and takes advantage of opportunities for personal and professional development. -Coordinates move in date with maintenance rent ready date. -On an ongoing basis, responsible for collection of rent and other income, and properly depositing and recording receipts in a timely manner. -Follows and enforces all fair housing and landlord tenant laws and regulations. -Maintains exterior common areas and grounds, including lawns and flowerbeds, shrubbery, parking areas, and trash pickup. -Complete Purchase Orders and submit for approval. -Completes and accurately documents preventative maintenance activities through the Recurring Work Order process. -Provides on-call maintenance service as directed by the Regional Property Manager. Responds to emergencies as instructed and completes incident/accident reports related to emergency or incident. -Prepares and delivers notices to residents (i.e., lease violations, termination, inspection, work order, etc.). -Secures, cleans, repairs, and applies bed bug treatment to all units during turnover process as directed by the Regional Property Manager. -Sets up conference room and community space as needed (If applicable). -Complete assigned training in a timely manner. -Maintains property management software to accurately reflect the current operational circumstances at all times. -Honors the private and confidential matters of co-workers, employees. Protects the proprietary information of Northwest Real Estate Capital Corp. -Maintains resident records to comply with appropriate affordable housing and state regulations. -Encourages other employees to work as a team for the benefit of the organization. -Performs repairs on the property, including painting, carpentry or wall repair, and minor plumbing, electrical, air conditioning, heating, etc. -Performs triannual unit inspections with Property Manager. -Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner. -Ensures that maintenance staff complete unit turns timely, process invoices timely, and maintain excellent curb appeal. -Responsible for overall physical condition of property. -Completes work orders in a timely and accurate manner. -Manages the leasing process from initial application to move-in.
Requirements
- property management
- microsoft office
- high school
- 1-2 years
- teamwork
- problem solving
What You Bring
-Cognitive: Frequently required to concentrate on moderate detail with moderate interruption. Must be able to attend to a task/function for more than 60 minutes at a time. Must be able to understand and relate to specific ideas several at a time and remember multiple tasks/assignments given to self and others over a period of several days. -Excellent interpersonal skills with good negotiation tactics. -Ability to monitor budgets. -Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees. -Ability to be flexible to change work plans. -Communicates courteously and effectively with others. Sets clear expectations. -Ability to effectively manage and solve problems. -Excellent time management skills with a proven ability to meet deadlines. -Excellent verbal and written communication skills to communicate effectively with people from diverse backgrounds. -Ability to take direction from a supervisor. -Proactive and independent with the ability to take initiative. -Ability to use a computer for utilizing property management software, word processing, spreadsheets, e-mail, & web browsing. -Proficient with property management, Microsoft Office Suite, and other related software. -Experience: 1-2 years of hospitality, office management or administrative experience. A minimum of 2 years in skilled maintenance work required. Professional training may substitute for experience. -Ability to write legibly. -Ability to comprehend and effectively manage complex regulatory requirements. -Ability to use maintenance, trade and testing equipment and tools. -Ability to lift, push, pull, climb, and extensive walking. -Ability to drive a car (and a valid driver’s license) in order to run errands, etc. -Ability to travel for training opportunities from time to time. -Education: High school diploma or equivalent required. Training in property or real estate management preferred. -Physical: Frequently required to push/pull objects weighing more than 100 lbs. and lift/carry objects weighing more than 50 lbs. but less than 100 lbs. Frequently required to perform simple manipulative tasks such as using hand tools and operating maintenance machinery. Must be able to walk, stand, squat, drive, and remain in uncomfortable positions for periods of time necessary to accomplish maintenance repairs. -Ability to relate professionally with vendors, residents, and co-workers. -Ability to read, write, do basic math, and follow instructions. -Familiarity with and ability to follow laws, regulations, and best practices applicable to Fair Housing. -Ability to maintain a professional personal appearance. -Equipment: Frequently required to operate power tools, hand tools, lawnmower, and other garden tools, snowblower, cleaning equipment, circuit tester, paint sprayer; etc. Frequently required to use a computer, mouse, keyboard, scanner, telephone, copier, and fax machine. This list is not exhaustive. -Sensory: Frequently required to read fine print on plans, regulatory documents, maintenance coding, and instructions. Must be able to distinguish normal sounds with some background noise to answer pages, phones, etc. Must be able to speak clearly and hear and understand others using the English language. -Environmental Conditions: Frequent exposure to seasonal conditions in outside weather. Occasional exposure to grease, oil, chemicals, toxins or poisonous materials, dust, loud noises, high humidity, and electrical or mechanical hazards. -Ability to operate snow removal equipment. -Ability to oversee work progress of vendors or outside contractors. -Ability to work in a collaborative manner, as a member of a site team. -Ability to commit to the mission and values of the organization.
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The Company
About Northwest Real Estate Capital Corp.
-The firm manages and develops properties across multiple states—Alaska, Arizona, Colorado, Idaho, Montana, Nevada, Oregon, Utah, Wyoming. -It utilizes complex financing methods such as HUD Section 8, USDA Rural programs, tax-exempt bonds, and low-income housing credits to revitalize aging properties. -Its development arm handles applications, resident relocations, placing properties into service, and ensuring ongoing compliance. -Typical projects include Section 8 and tax-credit apartments, rural development rentals, and the rehabilitation of existing affordable housing. -A wholly owned subsidiary, Tamarack Property Management, extends its operational reach in Montana. -The organization uniquely combines third-party management with joint-venture development consulting. -Financially, it sustains operations through public and private capital alliances and multi-layered subsidy programs.
Sector Specialisms
Property Management
Development
Rehabilitation
HUD/Section 8 Housing
Rural Development Housing
Tax Credit Housing
