Capacity Manager

Overview

Oversee key facility accounts, ensuring contract compliance, financials, safety and team delivery.

Key Responsibilities

• risk assessment
• method statement
• status reporting
• quotation production
• project governance
• subcontractor management

Tasks

-To produce and validate risk assessments and method statements for the works. -Clarify and communicate (project) objectives including client expectations, status of deliverables, success criteria, and benefits realisation -To provide monthly status reports on the portfolio performance. -Produce quotations for extra works as necessary in line with Company guidelines. -Providing technical support and reports for the engineering team and the client. -Co-operating with the company to allow it to fulfil its moral and legal duties and obligations. -Work within established business methodologies and/or frameworks and use appropriate governance tools to support project delivery. -Work collaboratively with workstream leads to monitor overall project delivery and track status of key deliverables, risks, and actions, including schedules and milestones. -Covering the call out rota with the other contract managers on a rotating basis. -Organise and facilitate effective internal and external client-facing meetings to achieve desired business results, including but not limited to change management workshops, project status updates, and cross-functional alignment activities. -Managing subcontractor activity on site ensuring that their contractual obligations are being met and that any potential savings are identified and reported to the client. -Manage the portfolio supervision and engineering team ensuring that excellent service delivery standards are achieved at all times. -Ensuring the Company meets its contractual obligations professionally and safely at all times. -Ensure that all invoicing requirements are with the contract administration team in a timely order each month to enable the business unit to meet its forecasted turnover month on month -Checking on PPM activity to ensure quality professional workmanship has been carried out and is on schedule. -Build and develop excellent client relationships at all levels -Understand and be aware of the requirements of all relevant Health, Safety, Environmental and Quality legislation and ensure that all staff are equally aware of their own roles and responsibilities within the Company.. -Liaising regularly with the Account Director to review the portfolio performance and provide progress updates -To ensure that all HSE audits are completed in the month and in line with the agreed schedule and Company guidelines. Such reports being submitted to the HSE manager for the account or his/her line managers as required. -Carry out personal development reviews as required under Company guidelines. -Manage the WIP for the portfolio and report on it for the end of month trading accounts

Requirements

• iosh
• 10 yrs
• ms office
• sharepoint
• cafm
• leadership

What You Bring

-IOSH Accredited -10 years’ experience in Building Services industry -Excellent professional presence with strong written and oral communication skills. -Ability to lead, motivate and direct a team of technicians/operatives -Work under pressure with strong organisational and time management skills to facilitate involvement in multiple projects -Expert skills in MS Office applications and MS SharePoint. -Experience working in a “hard FM” biased services delivery organisation. -Strong communication skills and the ability to deal with all levels of staff, or difficult situation -Ability to operate and investigate CAFM systems

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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