Operations Coordinator

Description

• Reconcile petty cash and process all checks and cash through the accounting department.
• Process vendor invoices and send them to the accounting department.
• Provide service to walk-in customers and handle all incoming calls.
• Monitor open purchase and sales orders to ensure timely shipping.
• Enter and update customer orders in coordination with the sales team as received via phone or email, ensuring special handling requirements are noted.
• Monitor sales activities, troubleshoot internal and customer issues, and coordinate the collection or delivery of equipment.
• Coordinate with other locations to ensure timely and accurate inventory transfers.
• Coordinate mobile inventory counts with sales representatives and support personnel.
• Work with the service department to ensure customer units are turned around promptly.
• Perform weekly cycle counts to maintain accurate on-hand inventory.
• Update sales and rental orders.

Requirements

• Proficiency in Microsoft Office
• Customer-Centric & Tech-Savvy, an expert in adapting to high-tech environments to provide outstanding customer support.
• Strong customer service abilities
• Preferred experience in inventory control, customer service, and warehouse operations
• High School Diploma
• Ability to lift 50 pounds.
• Resourceful in Problem-Solving, skilled at identifying issues and devising innovative solutions in challenging service and support scenarios.
• Office administration skills
• Skilled in Collaboration, working with diverse, international teams and clients, and embracing global perspectives.
• Empathetic & Skilled Communicator, combining strong interpersonal skills with technical knowledge to resolve customer issues effectively.
• Sales and marketing skills
• Experience with ERP systems, SAP is a plus

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance