Disrepair Supervisor

Overview

Supervise responsive property repairs, manage team, schedules, costs and quality.

Key Responsibilities

• quality assurance
• cost management
• work scheduling
• client representation
• team leadership
• repair management

Tasks

-Oversee quality of work via inspections, KPIs, and customer satisfaction surveys. -Monitor and manage material costs, ensuring compliance with processes and procedures. -Ensure high-quality service delivery through effective work scheduling aligned with company procedures, standards, and SLAs. -Represent WPS at client and resident performance meetings as requested by the Operations Manager. -Lead and develop your team, ensuring optimal staffing levels to meet service demands. -Manage the responsive repairs function to consistently meet performance targets.

Requirements

• sssts
• property maintenance
• housing regulations
• communication
• driving licence
• leadership

What You Bring

-SSSTS qualification (minimum requirement) -Proven experience in property maintenance or housing disrepair -Solid understanding of relevant legislation and social housing regulations -Excellent communication skills, with the ability to problem-solve, multitask, and meet tight deadlines -Full UK driving licence 🚗 -Strong supervision and leadership skills

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About Wates Group

-Provides integrated solutions across sectors like residential, commercial, and infrastructure. -Has played a pivotal role in delivering some of the UK's most notable projects, including landmark developments and large-scale infrastructure projects. -Committed to innovation in construction techniques and sustainable building practices. -Notable projects include iconic residential communities, advanced industrial facilities, and complex public sector developments. -Collaborates with government entities, private sector clients, and developers in long-term partnerships. -Remains a family-owned company, upholding a legacy of trust, quality, and commitment to the built environment.

Sector Specialisms

Security Clearance

-standard disclosure and barring service (dbs) check required at offer stage. -applicants with criminal convictions will be assessed individually. -additional pre‑employment checks may be required.