Property Manager

Northwest Real Estate Capital Corp.

The Role

Overview

Manages daily operations, leasing, finance, and resident services for an apartment community.

Key Responsibilities

  • leasing management
  • timecard coding
  • software maintenance
  • rent collection
  • customer service
  • property marketing

Tasks

-Manages the leasing process from initial application to move-in. -Follow rules, regulations, and policies. Positively contributes to implementing changes. -Encourages other employees to work as a team for the benefit of the organization. -Coordinates move in date with maintenance rent ready date. -Accurately codes daily time in the timecard reporting system. -Prepares and delivers notices to residents (i.e., lease violations, termination, inspection, work order, etc.). -Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner. -Maintains property management software to accurately reflect the current operational circumstances at all times. -Follows and enforces all fair housing and landlord tenant laws and regulations. -Manages customer service requests and ensures timely and satisfactory completion. -Codes invoices in a timely and accurate manner for approval. -Enforces agency regulations, lease terms, and house rules. -Oversees maintenance staff timecards are being accurately logged and submitted to be approved in the timecard reporting system. -Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines. -Honors the private and confidential matters of co-workers, employees. Protects the proprietary information of the property management company. -On an ongoing basis, responsible for collection of rent and other income, and properly depositing and recording receipts in a timely manner. -Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals. -Maintains resident records to comply with appropriate affordable housing and state regulations. -Ensures that maintenance staff complete unit turns timely, process invoices timely, and maintain excellent curb appeal. -Identifies and takes advantage of opportunities for personal and professional development. -Maintains waiting list in accordance with federal regulations. Ensures that an appropriate number of applicants remain pre-qualified to ensure timely move-in when notice to vacate is received. -Ensures that the property meets financial performance goals. -Effectively markets the property to ensure occupancy goals are met and build and a positive community image of the property.

Requirements

  • property management
  • microsoft office
  • driver's license
  • fair housing
  • teamwork
  • problem solving

What You Bring

-Ability to take direction from a supervisor. -Ability to commit to the mission and values of the organization. -Ability to drive a car (and a valid driver’s license) in order to run errands, etc. -Ability to travel for training opportunities from time to time. -Excellent verbal and written communication skills to communicate effectively with people from diverse backgrounds. -Proficient with property management, Microsoft Office Suite, and other related software. -Familiarity with laws, regulations, and best practices applicable to Fair Housing. -Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees. -Ability to comprehend and effectively manage complex regulatory requirements. -Excellent interpersonal skills with good negotiation tactics. -Ability to maintain a professional personal appearance. -Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. May be asked to lift up to 25 lbs. -Ability to relate professionally with vendors, residents, and co-workers. -Limited; may be required to run errands or travel between properties as needed and attend periodic training events out of town. -Ability to write legibly. -Excellent time management skills with a proven ability to meet deadlines. -Proactive and independent with the ability to take initiative. -Equipment: Frequently required to use a computer, mouse, keyboard, scanner, telephone, copier, and fax machine. -Sensory: Frequently required to read documents, watch training videos, and read numbers on a computer screen. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with management, co-workers, and other staff, etc. Must be able to speak clearly and understand/be understood using the English language. -Ability to effectively manage and solve problems. -Communicates courteously and effectively with others. Sets clear expectations. -Ability to be flexible to change work plans. -Ability to monitor budgets. -Ability to use a computer for utilizing property management software, word processing, spreadsheets, e-mail, & web browsing. -Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days. -Ability to work in a collaborative manner, as a member of a site team.

The Company

About Northwest Real Estate Capital Corp.

-The firm manages and develops properties across multiple states—Alaska, Arizona, Colorado, Idaho, Montana, Nevada, Oregon, Utah, Wyoming. -It utilizes complex financing methods such as HUD Section 8, USDA Rural programs, tax-exempt bonds, and low-income housing credits to revitalize aging properties. -Its development arm handles applications, resident relocations, placing properties into service, and ensuring ongoing compliance. -Typical projects include Section 8 and tax-credit apartments, rural development rentals, and the rehabilitation of existing affordable housing. -A wholly owned subsidiary, Tamarack Property Management, extends its operational reach in Montana. -The organization uniquely combines third-party management with joint-venture development consulting. -Financially, it sustains operations through public and private capital alliances and multi-layered subsidy programs.

Sector Specialisms

Property Management

Development

Rehabilitation

HUD/Section 8 Housing

Rural Development Housing

Tax Credit Housing