Dispatch Agent (On-Site)

Overview

Handle multi-line calls, schedule appointments, and maintain databases for home renovation services.

Key Responsibilities

• appointment scheduling
• phone system
• database management
• calendar management

Tasks

-Regulate and monitor appointment volumes and availability for other departments -Answer and operate a multi-line phone system -Monitor, communicate, and resolve scheduling adjustments for appointments between customers and sales representatives -Maintain and update the company database and calendars

Requirements

• verbal communication
• shift availability
• organization
• multitasking
• call center
• detail oriented

What You Bring

-Strong verbal communications skills -M-F: 8am - 4pm; potentially available shift -High organization and multitasking abilities -Previous call center or dispatch experience preferred -High attention to detail in a fast-paced environment

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Benefits

-Consistent schedules and professional growth opportunities -Spacious newly expanded call center space! Get away from the drop ceilings and cramped workspace! -Comprehensive benefits including medical, dental, and vision -Competitive base pay of $18.50+/hr commensurate with experience and skills

About Renuity

-Founded with a vision to revolutionize home automation and smart technology. -Renuity offers integrated smart solutions for both residential and commercial spaces. -Their solutions optimize energy use, increase convenience, and improve overall quality of life. -Focused on creating innovative home experiences with cutting-edge technology and design. -Has a strong presence in the energy and utilities sectors, providing sustainable solutions. -Specializes in creating custom home automation systems tailored to each client's needs. -The company is dedicated to making homes smarter, more efficient, and more secure. -Uses advanced technologies like AI and IoT to enhance user control and energy management. -Their smart home solutions have been implemented in numerous high-profile projects.

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